Boutique Supervisor

Scope of work

• Supervise and Manage the operation of the entire boutique

• Achievement of overall sales target/budgets

• CRM: Manage and guarantee excellent customer service

• Stock control: adequate ordering, inventory check in/out and storage

• Control of merchandising, display and adequate pricing

• Staff Planning, management and training

• Maintaining awareness of all promotions and advertisements

• Performance in-depth analysis (weekly / monthly / quarterly reporting)

• Guarantee a well-maintained boutique

Job Accountabilities

• Coordination with merchandising team to ensure proper display as per Bateel standards

• Inventory control (apply FIFO, & standard storage conditions)

• Minimize wastage, product damage

• Manage all administrative work: attendance, leaves, weekly reports, feedback forms, etc.

• Coordinates with the Operations Manager to comply to the monthly targets

• Monitor / handle cash & credit sales, deposits and avoid any discrepancies

• Ensure proper communication flow as per SOP

• Managing the monthly inventory process

• Assure smooth boutique opening/closing procedure

• Monitor the products shelf life & notify line manger 3 months prior to expiry date

• To identify in conjunction with management, market needs and trends

• Participates in public relations activities, sales calls and other promotional activities designed at enhancing the Image and profitability of the outlet and the company.

• Manage customer data base, acquire new clients/corporate customers