Customer Service Representative

We are hiring Customer Service Representative - Riyadh

• Position Type: Full Time
• Schedule: 5 days per week
• Salary: 5,000 including Gossi

• Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
• Interact with the senior management to understand updated organizational policies and new products.
• Troubleshoot and resolve product issues and concerns.