Customer Service Representative

We are hiring Customer Service Representative - Riyadh

• Position Type: Full Time
• Schedule: 5 days per week
• Salary: 5,000 including Gossi

• Identify and assess customers’ needs to achieve satisfaction.
• Cater to client queries by providing accurate data using appropriate communication channels.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
• Troubleshoot and resolve product issues and concerns.