Admin Executive

Job Title: Admin Executive

Experience: 0 - 1 Year

Job Location: Dubai, United Arab Emirates (UAE)

Education: Bachelor of Pharmacy, Bachelor of Commerce, Bachelor of Business Administration, Bachelor of Arts

Gender: Any

Employment Type: Full Time

Industry: Medical, Healthcare, Diagnostics, Medical Devices

Department / Functional Area: Administration

Roles & Responsibilities:

1. Patient Communication:
   

   
   

• Serve as the primary point of contact for patients, both in person and over the phone.
  
• Answer inquiries, schedule appointments, and provide information about our services and procedures.
  

1. Appointment Management:
   

   
   

• Coordinate patient appointments, ensuring efficient scheduling and minimal wait times.
  
• Follow up with patients to confirm appointments and provide any necessary pre-appointment instructions.
  

1. Patient Intake:
   

   
   

• Collect and update patient information, including medical history and insurance details.
  
• Ensure all necessary paperwork is completed accurately and on time.
  

1. Patient Education:
   

   
   

• Educate patients about their conditions, treatment options, and post-treatment care instructions.
  
• Provide resources and support to help patients make informed decisions about their healthcare.
  

Customer Satisfaction:

• Monitor patient satisfaction levels and address any concerns or complaints promptly and effectively.
  
• Proactively seek feedback from patients to identify areas for improvement in our services.
  

1. Follow-up Care:
   

   
   

• Reach out to patients after their appointments to check on their progress and address any additional questions or concerns they may have.
  
• Ensure that patients are following recommended treatment plans and attending follow-up appointments as needed.
  

1. Collaboration:
   

   
   

• Work closely with doctors, nurses, and other clinic staff to coordinate patient care and ensure a seamless experience for patients.
  
• Communicate effectively with internal teams to relay patient information and update treatment plans as necessary.
  

• Bachelor's degree in Pharmacy, Commerce, Business Administration, or Arts.
  
• Strong organizational skills and attention to detail.
  

Skills Required:

• Excellent communication and interpersonal abilities.
  
• Ability to multitask and prioritize tasks effectively.
  

Other Specific Criteria:

• Previous experience in a similar administrative role within the healthcare industry is an advantage.
  
• Fluency in English.
  
• Flexibility to work shifts, including evenings and weekends, as needed.