Job Title: Administrative Assistant
Reports To: Brand Activation Manager
Department: Marketing
Scope and Impact of Position:
- Enhance customer experience, foster customer loyalty, and uphold a positive brand perception.
Roles and Responsibilities:
- Assist visitors with their bathroom needs and provide ideal solutions.
- Manage the flow of customers and visitors at the Design and Specification Centre.
- Support the DSC Manager in hosting customers and providing product information.
- Act as a backup for the DSC Manager during their absence.
- Assist the receptionist with customer registration and other tasks when needed.
- Source vendors and coordinate event logistics.
- Prepare presentations for quotations, briefings, and events.
- Develop activation proposals within budgetary constraints.
- Coordinate with distributors and suppliers.
- Maintain attendance logs and oversee shipments and deliveries.
Assistance to Design and Specification Centre Manager:
- Aid the DSC Manager with various projects and duties.
- Assist in organizing events, product launches, and promotions.
- Provide feedback and reports on product needs and customer feedback.
- Manage information in various formats for presentations.
- Create and manage budgets as required.
Assistance to the Receptionist Role:
- Manage guest databases and maintain security systems.
- Answer phone calls, take messages, and direct callers appropriately.
- Schedule appointments and manage conference room bookings.
- Operate music control and assist with administrative tasks.
Requirements:
- Strong communication skills and attention to detail.
- Service-oriented with excellent organizational and problem-solving abilities.
- Proficient in Microsoft Office and project management.
- Fluency in Arabic and English, both written and verbal.
Measures of Performance:
- Collaboration and teamwork.
- Professional assistance to customers.
- Achievement of marketing department KPIs.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.