MEP Supervisor - FM

Overview of the role : 

Job Holder will manage an independent project as a Supervisor to ensure appropriate coordination established between operating shifts and client. Day to day operation updates to be shared with the manager & client and ensure achieving / exceeding customer satisfaction in service delivery as per SLA/KPIs. 

What you will you do : 

• Act as main point of coordination with client to update the progress work of day or night shifts
• Attend and resolve all reactive jobs raised by client. 
• Ensure to update and communicate the challenges encounter during the maintenance activities. 
• Document, record and log day to day activities. 
• Tally and Close all planned PPM work orders on monthly basis
• Efficiently execute corrective and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s.
• Ensure all CRM work orders are tracked, updated and closed on daily basis
• Carryout daily site inspections as per site protocols/requirements and adherence to the set standards.
• Contribute to the development of a customer focused service and a positive corporate image, including the maintenance of good working relationship with client, client representatives.
• Contribute to safe systems of work and the development of quality management system by ensuring all work practices comply with relevant safety standard.
• Achieve employee engagement by identifying the needs of employees and organization and implement the action plans