Lead Quality Assurance Engineer

The Quality Engineering Lead is responsible for supervising Quality Engineers (internal or external), as well as performing both manual and automated testing on our applications, including our mobile, cloud and enterprise product suites. They will work closely within the Quality Engineering team and Project Teams to test enhancements to existing products, bug fixing, new product launches, and to resolve associated technical issues. They will work closely with a Project Team to write and implement test plans, create test cases and perform regression testing to ensure our product offerings meet Avertra standards prior to product release dates. As a lead, they will be an integral part of the Quality Engineering Group, contributing to planning, mentoring and group knowledge. In addition, they will be an integral part of the Scrum team, using their quality expertise to be fully engaged in the Agile process.

Main Job Responsibilities

• Design and implement quality process, and quality metrics for cloud and on-premise based application
• Analyze changes and new features to the product based on functional and design requirements, recommending appropriate test strategies
• Allocate and manage work of other team members
• Develop test plans and specifications and implement/code test cases
• Drive product test-ability into product requirements
• Ensure test case design and execution methodologies are technically sound
• Continually increase the complexity of functional test suites
• Perform hands-on testing for complex features or on demand
• Interact with customer support to collect data and identify areas of the product that may not meet supportability and quality standards. Develop a plan/proposal/design for addressing such issues
• Participate with the Quality Assurance team in defining and managing quality assurance processes and procedures
• Work very closely with the PO and Engineering teams to understand the product features and mentor other team members
• Create goals for the team and also write performance appraisals of team members.
• Interview, Hire and train Quality Engineers
• Drive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuse
• Work cross functionally with other business departments to align activities and deliverables
• Deliver resource strategy and plans, including use of 3rd parties/partners, etc., in support of development and support activities
• Elaborate on other testing products like Testing Matrix, Validation Checklists, Test Plans
• Elaborate and lead the execution of automation strategies
• Estimate delivery schedules for the QA activities, track and deliver the activities as per estimations
• Lead the activities to pursue quality certifications of the company, products and/or projects like SOC, IEEE, and other known industry standards
• Deliver Reports on the different activities carried out by the Quality Assurance department
• Plan, coordinate, lead, establish directives and best practices, report the automation of the testing of the projects and features using Tricentis Tosca

• - Manual Functional Testing
• - User Interface Testing
• - Defect Tracking
• - Compatibility Testing

Leadership:

• Demonstrates clarity of thinking to work through limited information and vague problem definitions
• Influences through others; builds direct and "behind the scenes" support for ideas
• Proactively identifies and removes project obstacles or barriers on behalf of the team
• Shares knowledge, power, and credit, establishing trust, credibility, and goodwill
• Demonstrated ability working in a fast-pace software development environment & managing remote teams

Personal Attributes:

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
• Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work.
• Good oral and written communication skills

Preferences

• Master’s degree in Quality Assurance processes
• Quality Assurance related certifications
• Tricentis Tosca knowledge or certifications (Automation)
• Performance Testing knowledge
• Mobile Testing
• Accessibility Testing (ADA)

Benefits

What can we promise you:

• You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.
• We want you to help us become better. You will be empowered to drive change and innovate.
• That we will invest in you. We will give you the opportunity to master your domain and drive excellence.