Job Summary:
The Food & Beverage (F&B) Supervisor is responsible for overseeing the daily operations of the F&B department, including managing staff, handling customer inquiries, ensuring quality service delivery, and maintaining F&B standards.
Job Responsibility:
1. Supervise and coordinate F&B staff, including wait staff, bartenders, and kitchen employees.
2. Assist in training, scheduling, and performance management of F&B staff.
3. Ensure customer satisfaction by addressing complaints, resolving issues, and maintaining a high level of service.
4. Monitor and maintain F&B inventory, including ordering supplies and controlling costs.
5. Collaborate with the F&B Manager to develop and implement new menus, promotions, and special events.
6. Maintain cleanliness and hygiene standards in the F&B area, including compliance with health and safety regulations.
7. Monitor F&B sales and expenses, and work towards achieving revenue targets.
Candidate Requirements:
1. Proven experience in a similar role within the F&B industry.
2. Excellent leadership and communication skills.
3. Strong customer service orientation.
4. Ability to work well under pressure and in a fast-paced environment.
5. Knowledge of F&B operations, including inventory management and cost control.
6. Certification in food handling and safety regulations is a plus.
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