Business Analysis Manager

To understand business strategy, develop and document strategic use cases. To understand, prioritize, control, and

document the business requirements within projects or demand portfolios. To manage the requirements cycle from

inception until final delivery. To bridge the gap between the different business lines and solution providers to improve the

quality of delivery of the business solutions. To provide guidance and mentorship to business analysts and associate

business analysts.

Responsibilities:

1. Analyse strategic business requirements and develop strategic use cases.

2. Participate in prioritizing strategic use cases.

3. Elicit and analyze projects and demand business requirements and required systems specifications.

4. Develop the requirements document in coordination with stakeholders as defined by the project charter or demand

and release portfolio management team.

5. Review requirement documents developed by business analysts and associate business analysts.

6. Communicate the business requirements and systems specifications to IT stakeholders.

7. Work with different teams within the life cycle of the project or demand request to ensure alignment of their work

products with the business requirements.

8. Ensure traceability of use cases to business solutions and test cases.

9. Establish and maintain relationships internally with concerned business teams and IT teams.

10. Support the process of changes & project analysis and design, approvals, testing & implementation in both

projects and demand requests.

11. Ensure a complete & up-to-date filing system for all changes/project documents to support requirements

management.

12. Review and analyze the effectiveness and efficiency of existing system functions and develop strategies for

improving or further leveraging these systems.

13. Provide mentoring and guidance for business analysts and associate business analysts

14. Participate and recommend improvements to set policies, processes, and procedures and manage their implementation and update to ensure all relevant procedural/legislative requirements are fulfilled.

Day-to-day management

Follow the day-to-day operations related to own jobs in the department to ensure continuity of work in alignment

with the department head and project manager or demand and release portfolio manager.

Follow the day-to-day operations of his/her team of business analysts and associate business analysts.

People Management

Set objectives and develop coaching and development plans for the subordinates

Manage the work of subordinates to ensure that all work is carried out in an efficient manner and compliance

with the set policies, processes, and procedures.

Review & update the Standardized Operational Procedures (SOP) & staff Job descriptions annually.

Evaluate staff performance and recommend professional status changes & manpower requirements.

Compliance

Ensure compliance with all relevant CBE regulations, banking laws, AML regulations, and internal policies and

code of conduct to maintain a sound legal position and mitigate any potential risks.