· Maximize long term profitable volume growth of COMPANY’s within the assigned country's. · Develop a business plan and strategy of COMPANY’s services in the assigned country's. · Provide leadership and cohesion of teams within the country, including hiring and management of staff. · Achieve the company performance targets against the objectives and the growth strategy. · Provide project progress updates to executive management and Corporate · Lead the development of operations, coordinate all third parties and represent the best interests of the company in line with legal requirements · Build and maintain relationships with customers, local authorities and communities · Ensure market intelligence and customer knowledge to meet company targets and forecasts · Establish best in class practices for HSEQ and operational excellence · Ensure equipment resources necessary to meet customer requirements Listen to customers, understand business needs and structure a solution built on products and/or services to address those needs · Drive initiatives to increase customer awareness and satisfaction
Manage Operation staff and/or related personnel, and Provides technical guidance and work direction to field staff. · Ensure the fulfillment of maintenance contract specifications, and maintain COMPANY’s standards in order to ensure delivery of agreed contractual services to customers · Carry out investigations of COMPANY product failures, validate findings, and approve corrective actions based on identified findings · Lead negotiations with customers to address product failure investigation findings, and recommend preventative measures to avoid future product failures
Oversee assigned country's operations’ budgeting cycle and lead the budgeting process · Direct assigned country's operations effectively within budget, and report accurately on progress made and challenges encountered · Formulate strategies that result in positive financial impact for COMPANY and mitigates financial and operational risks
· Prepare, submit and justify budget enhancement requests to VP Africa
Follows all relevant Operations’ policies, Manufacturing Processing Instructions so that work is carried out in a controlled and consistent manner. · Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices, improvement of business processes, cost reduction and productivity improvement. · Promotes the implementation and adherence to policies, processes and operating procedures to others within COMPANY.
Complies with all relevant safety, health and environmental management policies, procedures and controls to ensure a healthy and safe work environment. · Participates in incident and accident investigations as required in line with agreed safety, health and environment policies, procedures and controls. · Reports on changes within COMPANY that impact relevant safety, health and environmental management policies, procedures and controls.
Participate in the identification and recruitment of key talent for Country . · Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures · Set performance objectives, provide necessary support, evaluate / appraise the team and provide regular feedback on performance · Promote a high-performance working environment and promote COMPANY's values
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