Credit Control Executive

Job purpose:

Responsible for overseeing the credit control function in a manner that ensures high customer satisfaction and

 Responsibilities:

• Negotiate payment plans with customers
• Communicate with internal teams and customers to resolve any credit-related issues or disputes
• Report any payment issues to the appropriate team and contact customers when payment is overdue
• Follow up on overdue payments and implement company collection procedures as necessary
• Responsible for the calculation of all customer dues based on the scheme of customer targets and customer contracts (monthly/quarterly/yearly)
• Agree on payment terms and conditions with clients on credit arrangements
• Negotiate fair repayment plans with customers who are struggling to pay their debts
• Implement credit control procedures and policies to ensure compliance with regulations and minimize financial risk
• Establish and maintain regular communications with clients to facilitate periodic payments
• Resolve customer queries and issues