Director HR

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market leader in Express logistics and an Employer of Choice - with a 2020 global ranking at #2!
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visitwww.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Job Purpose

Provide strategic & operational HR expertise that contribute to achieving the business goals and DHL’s bottom line of Employer of Choice through: - Participation as a key member of the Senior Management Team (SMT), influencing the plans direction of the business and people strategy; - Propose & implement initiatives that drive and reinforce DHL’s culture; - Design, development and execution of organisational effectiveness and development programs; - Design and manage HR policies and best in class HR practices that strengthen DHL’s competitive position in the market.

Key Activities

Strategic:

• Participate as a key partner of the Leadership Team in influencing the business plans & direction of the Company
• Define Country HR strategy for employees in line with business priorities & goals
• Develop HR strategies by identifying and researching human resources issues; contributing information, analysis and recommendations to organization strategic thinking and direction
• Act as a change expert & partner with the SMT to support the implementation of initiatives. Introduce, lead and influence change management initiatives
• Plan and formulate various short to medium term people strategies and policies which will enable DHL to attract and retain the right calibre of employees

Organisational Development & Design:

• Define & design an organizational development framework that enhances the company’s talent management, leadership and functional performance
• Provides organisational development expertise to diagnose issues, identify areas of improvement and recommend strategies to improve leadership and/or team performance
• Review organizational structure to address performance or productivity issues and prepare recommendations aligned to most efficiently meet the business requirements
• Act as a coach / mentor for all managers, helping them develop their people and management skills
• Implement effective strategies for developing the organizational culture in relation to the vision and values
• Together with the Country Manager and respective functional managers, define development needs and skills needed to reach business targets, and create and deliver innovative and relevant learning interventions
• Ensure that the Company’s annual training program meets the business needs in line with the strategic direction set. This will include identifying training needs, initiating and developing customised courses and development plans that will enhance the effectiveness of employees’ business knowledge and technical skills
• Advise influence & support managers in defining and implementing plans related to Talent Management
• Ensure availability of effective HRD programs, employee development systems including development models and career development processes in support of Global standards and as per global initiatives

Performance Management:

• Educates business line leaders on all aspects of the performance management process and the tools
• Identifies opportunities to support the functions in achieving their performance targets
• Works with functional heads and the Area HRD team to ensure effective talent management processes are in place

Rewards & Remuneration:

• Ensure that the compensation & benefits strategy is designed to attract, retain and motivate high performing employees. Manage annual salary review process to ensure DHL is competitive in the marketplace and that personnel costs meet budget while still rewarding high performers.
• Ensure that the Company’s total compensation and benefits packages are competitive with the market. This will include planning and implementation of various benefits program from time to time to position DHL competitively
• Ensure that recognition and incentive programmes are effectively promoted and are effective in recognising high performers and rewarding achievement of key objectives
• Advise Country Management on all HR related matters & provide HR consultancy & services to the Hub, MERN, Global/Regional teams and non-Express entities (GBS, CSI) based in the country
• Implement and monitor HR policies, standards and processes ensuring HR best practices and alignment to Global HR guidelines and the Country labour laws
• To study labour market and wage trends, various relevant Government labour legislation from time to time and ensure DHL awareness and compliance with the law. This will also include ensuring that DHL keep abreast of various development and interpreting implications of the legislation that may affect the Company

Recruitment & Resourcing:

• Ensure effective resource planning and forecasting of workforce requirements
• Ensure that all DHL recruitment is managed to ensure that the best possible staff are hired / promoted, including using Regional Guidelines and monitoring developments in recruitment methodology to ensure best practice recruitment methods are used

Employee Engagement:

• Use the EOS survey feedback to measure staff morale and organizational climate; then develop and implement effective strategies and action plans to improve target areas determined.
• Support the Functional Managers to enhance Employee Engagement & Active Leadership for their teams
• Creates innovative employee engagement solutions/activities and leads the development and implementation
• Drives the company culture & values through continuous initiatives and Corporate Social Responsibilities programs

HR Team

• Determine organization structure, roles and responsibility and performance targets for the function
• Develop a culture of quality, service excellence, flexibility and efficiency
• Coach, develop and provide leadership to the HR team (9 HR team members) to ensure they maximize their potential, achieve key business objectives and act as role models for the Company vision and values
• Identify training needs and opportunities to develop a highly skilled functional department

Skills & Knowledge Knowledge of:

• HR strategy and formulation,
• leadership models and concepts,
• general business and financial management.

Be able to:

• formulate HR strategies,
• influence management and get plans approved & supported,
• make decisions through effective presentation of the business case
• manage and lead change initiatives,
• systematically assess effectiveness of initiatives,
• build individual and team development plans.

Competencies:
Business:

• Ability to understand and use business principles and language – including the fundamentals of finance and profitability – to achieve results and increase the performance and profitability of DP DHL
• Staying abreast of important trends. Understand connections – even beyond the scope of their responsibilities – which may affect the competitiveness of the Group

Leadership:

• Develop and communicate strategies and goals which achieve competitive advantage.
• Demonstrate a clear understanding of the organisation’s strengths, weaknesses, opportunities and threats
• Contribute to an environment where people at all levels stand up for their ideas knowing that the status quo can always be challenged for the better. Integrate the judgements and opinions of others into decisions
• Develop high-performance teams and further the co-operation within the team as well as with other teams.
• Ability to coach and develop others – strong people management skills

Personal:

• Demonstrate a commitment to excel. Challenge themselves and others to exceed standards and achieve extraordinary results. They strive for best-in-class and are not easily deterred when they encounter obstacles or delays. They constantly invest in their own development
• Uses excellent communication skills (both verbally and in writing) to engage and influence, motivate and deliver through others
• Ability to establish and maintain effective working relationships with all levels of employees
  Demonstrates dive and resilience
• A team player, who is positive and highly motivated towards achieving objectives and results

Expected years of experience & Pre-requisites

• 8-10 years of HR experience with at least 5 years in a Senior Management role
• Fluency in Arabic & English communication is a pre-requisite
• Prior team management experience is essential

Educational Qualifications:

• BA/BSC in Business /HR (MSc/MBA Degree is a plus)
• Specialist HR qualification
• Professional HR affiliations (HR Institute of Management or equivalent)

OUR OFFER:

• Strong career support in an international environment.
  
• Great culture and colleagues.
  
• Multifarious benefit programm.
  

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!