Head of Operations

We are seeking a highly skilled and experienced Head of Operations to join our marketing Agency. 
As the Head of Operations, you will play a critical role in overseeing and optimizing our operational processes to support the growth and success of our marketing initiatives. You will be responsible for driving operational excellence, managing cross-functional teams, and ensuring the efficient execution of marketing campaigns and projects. 
Responsibilities: 

• Develop and implement operational strategies to enhance the efficiency and effectiveness of marketing operations. 
• Oversee and optimize end-to-end operational processes, including campaign planning, execution, performance tracking, and reporting. 
• Collaborate with cross-functional teams, such as Art, Account Management, creative, and Community Management, to align operational goals and drive seamless execution.
•  Monitor and analyze key operational metrics to identify areas for improvement and implement process enhancements. 
• Ensure compliance with industry regulations, data privacy, and best practices in marketing operations. 
• Establish and maintain strong client relationships, negotiate contracts, and manage service-level agreements. 
• Stay updated with industry trends, emerging technologies, and best practices in marketing operations.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in operations management, preferably within the marketing industry or related fields. 
• Strong understanding of marketing operations, including campaign management, digital marketing, data analytics, and performance tracking. 
• Demonstrated track record of optimizing operational processes, driving efficiency, and delivering results. 
• Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams. 
• Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions. Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. 
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. 

If you are a strategic thinker, possess strong leadership capabilities, and have a passion for optimizing operational processes in the marketing industry, we would love to hear from you. Join our team and be part of our exciting journey to drive operational excellence and achieve marketing success.