Professional Development Analyst

Business Area overview: 

Do you have an interest in Professional Development? Are you curious about how we upskill and support our customers through continual professional development ensuring they are equipped to deliver Vocational Qualifications?

Sitting within the Vocational Qualifications division of Pearson’s Workforce Skills Business, the Business Development United Kingdom and International (BDUKI) Professional Development (PD) Team is responsible for the development and delivery of Teacher related Professional Development for the BTEC I qualification Suites BTEC International Levels 1-3, BTEC Foundation Diploma, BTEC Specialist and Professional Qualifications Levels 1-7 and BTEC Higher Nationals. 

In addition to our qualification’s teacher training, the team work to develop and rollout commercial PD propositions with recent examples including the Jordanian BTEC qualifications project, an Early Years Teacher Training programme in China, and a Vocational TVET (Technical Vocational Education and Training) solution to an education group. 

HE&I Professional Development Analyst

Reporting to the Senior Professional development Manager –BDUKI, the Professional Development Analyst – BDUKI will work with the internal professional development team on PD solutions in addition to working closely with our coordination team Training from Pearson on our qualifications programme. Responsible for a range of activities referenced under key accountabilities this role will work to collate information linked to the Programme needs, set-up, and to manage queries from both internal colleagues and external customers, and act as a key point for PD operations. 

Key accountabilities:

Programme Management 

• Assisting in the development and delivery of qualifications training, a alongside the roll out of commercial projects
• Support the HE&I PD team to meet or Exceed Revenue target
• Follow and implement the agreed Professional Development strategy in order to meet revenue growth targets
• Assist in the rollout of New Centre approval training.
• Assist in the rollout of regional specific trainings where required.
• Coordinating the periodic review of content, including identifying and managing risks
• Reviewing feedback and following up on actions
• Engaging in marketing activities to promote BDUKI training offer
• Identifying new training opportunities
• Assist in the management of asynchronous programme, assisting in customer queries and order requests
• Monitor Professional Development Trends, developments, and best practices

Performance Management 

• Assist in the performance management and quality assurance of our training provision 
• Auditing training sessions, identifying points for improvement/action considering Pearson’s regulatory requirements

Stakeholder Management 

• Liaising with key external and internal stakeholders regarding training operations and planning
• Carrying out the administrative elements of the QA (Quality Assure) and assessment processes preparing accurate minutes of meeting and follow up actions 

Supplier Management

• Liaise with vendors on content production review and sign-off content produced 
• Process any supplier related purchase orders or Invoice requests
• Distribute digital badges using Credly platform

Key Challenges of role: 

• Working to tight deadlines
• Attention to detail required even with repetitive tasks
• Flexibility of working patterns during peak period
• Reacting positively to change
• Adapting to the unforeseen challenges 
• Simultaneously managing different tasks at peak periods. 
• Take responsibility and manage own Personal Development Plan, with a clear vision for learning and development against the expectations of the role.

Essential experience for the role:

• Previous event coordination experience 
• Excellent attention to detail
• Proactive mindset
• Problem solving skills – ability to think quickly and resolve issues should they arise
• Ability to work independently, as well as under supervision
• Ability to work collaboratively within a team
• A proficient level of written English and excellent proofreading skills
• Ability to plan and manage time effectively

Desirable experience for the role: 

• Experience working in a training department 
• Experience working in education 
• Good computer and database skills, ideally Microsoft office packages 
• Development and use of MI (Management Information) systems
• Customer engagement skills 
• Experience of working in a large multinational organization 
• Bi-lingual Ideally in (Arabic/Spanish/Mandarin as examples)

Candidate profile: 

Personal Style and Behaviour 

You will be accurate, flexible, and responsive; hard working, organised, enthusiastic; and able to juggle multiple priorities. You will feel confident managing your own workload whilst working as part of a team and be capable of learning quickly and tackling any challenge with energy and commitment. You will be able to communicate effectively with a range of st