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Job Description

  • Maintain customer experience through team member interaction and products presentation
  • Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings.
  • Execution of company standard sales process and procedure.
  • Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal’s online trading platform.
  • Supervise actions of Account Executives within his/her department.
  • Follow up on CRM records and make sure it is always updated.
  • Maintain knowledge of new products, offerings, and company promotions targeting the retail segment.
  • Ensure sales team is meeting call numbers and KPI’s on daily, monthly, quarterly basis.
  • Demonstrate teamwork by assisting and cooperating with co-workers as needed
  • Communicate effectively
  • Maintain confidentiality of company and all customer records.
  • Represent company in areas of public relations like expos, company events, etc.
  • Achieve needed results and a high level of sales performance
  • Assist CS team in maintaining KYC documentation.
  • Oversee and ensure compliance of all sub-ordinates.
  • Conduct Quality Assurance call reviews in a timely manner to better coach the team.
  • Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
  • Ensure sales team is achieving sales targets including:
    • No. of Accounts (Lead to Account)
    • No. of Funded Accounts (FTD)
    • Gross Deposits.
    • Client Satisfaction.
    • No. of daily calls.
    • Quality of calls.

Job Details

Job Location
Egypt
Company Industry
Sales Outsourcing
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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