Senior Account Manager- General business Sector

Jadeer is hiring on behalf of one of our clients in Cairo - Egypt, our client is one of the leaders in ICT and business solutions provider operating in the Middle East, North Africa & Asia. Through our diversified team, we enable you to continuously focus on your core business and manage your enterprise transformation in a risk-contained manner by being a relied partner bringing value to your business.

Summary of Duties & Responsibilities

The Senior Account Manager is responsible for the management of selected named, major and enterprise per defined vertical accounts. Management activities include coordination of internal resources serving the account, supervision of account projects, development of new accounts and opportunities, and maintenance of existing accounts.

Duties & Responsibilities

• Understands and follows sales policies, procedures, guidelines, and standards.
• Positions the company for prime opportunities by selling the organizations capabilities and solutions and gathering information that will make a competent organizational approach to potential accounts.
• Responsible for all activities related to selected accounts within a specific vertical/industry.
• Identifies possible opportunities for new projects through maintaining excellent knowledge of offered products of all business lines.
• Identifies potential accounts through client assessments (e.g. profitability, size of business, etc) and client needs assessment (e.g. company capability of delivering products to client).
• Develops exceptional knowledge of current and potential accounts competitors, problems, goals, needs and issues and accordingly assists accounts in identifying needs, defining solutions and selecting the right products and services.
• Identifies potential/current account needs through conducting continuous technical assessments.
• Oversees proposal development through creating offers that provide the best affordable value and ensures that proposals address the accounts key issues, needs and requirements.
• Responsible for the process of offer negotiations and closing deals.
• Coordinates the efforts of groups serving the account (e.g. Project Managers, Customer Support Engineers, etc) to ensure a synergistic company wide approach to the account.
• Coordinates with project managers to successfully handle the account from signing the contract till project finalization.
• Monitors logistical functions concerning product delivery to account premises.
• Coordinates with Finance & Accounting for assigned accounts collection activities.
• Coordinates with business units to prepare necessary account requirements through purchase orders.
• Monitors the efficiency of the after Sales Service concerning relevant accounts in coordination with Customer Support Function.
• Monitors client satisfaction and communicates client concerns

• Perform other duties as assigned.

Academic Experience & Qualifications

• B.Sc. in Electronic and Communication Engineering, Computer Engineering or similar and relevant work experience.
• +4 years of experience in the sales field in for Hospitality Sector
• Excellent communication, interpersonal, presentation and negotiation skills.
• Good Computer skills.
• Proficiency in English language (speaking, reading and writing)