Sorting Hub Team Lead - Jumia (Full Time)

About Jumia:

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.
Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions. The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

 

About Jumia Cairo Tech Center

Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Cairo Tech Center where tech meets purpose. At Cairo Tech Center you will be managed by and mentored by top tech leaders in both Portugal and Egypt. You will also be working with state of the art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

What you will be doing

• Continuously improve the delivery process and attain a sustained level of delivery performance improvement
• Driving performance management of your team members
• Preparing and implementing training and development plans for associates
• Managing, on a daily basis, end-to-end operations for either one large site
• Executing inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise
• Fully understand processes and daily goals, and make recommendations to improve performance
• Report and escalate systemic issues to management as necessary and in a timely manner
• Supervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objective

What we are looking for

• Bachelor’s degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environment
• Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge
• At least 2 years of direct leadership, indirect leadership
• Understanding of E-Commerce Direct-to-Consumer order fulfillment concepts
• Excellent knowledge of English (verbal and written)
• Strong communication skills are critical
• Approachable and responsive, able to connect with employees at all levels

 

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders