Talent Delivery Specialist
Manara is a social impact startup whose mission is to unlock human potential and diversify the global tech sector while uplifting the economies of the Middle East & North Africa (MENA), with a focus on Palestine and women. The region has the highest youth unemployment in the world (higher than subSaharan Africa) despite high levels of tertiary education. Women are particularly impacted: in Palestine, 52% of computer science students are women, but 83% of them end up unemployed.
We run an entirely remote solution to identify the top computer scientists in the region, teach them how to pass interviews, vet them, and help them find amazing jobs (whether remote or on-site). It works: at Google 71% of our referrals in our last batch were hired.
We don’t stop at job placement. Our vision is to build the top tech talent community in the MENA region and support them at each stage in their lifecycle to help them reach their dreams: how to get a promotion, become a manager, be the first woman engineer on a team, etc. The community is driven by a tech product that facilitates connection, shared learning, and motivation.
Our team previously worked at Google, Upwork, Nvidia, Box, and Gaza Sky Geeks. We are experienced founders, operators, and technologists.
Our investors include Stripe, Y Combinator, Seedcamp, Reid Hoffman, Paul Graham, Jessica Livingston, Namrata Ganatra (the former CTO of Lambda School), Christina Sass (the former President of Andela), and Emma Tracey (the founder of Honeypot).
Your Role
Your mission will be to ensure that all of our hiring partners are well-serviced and that their candidate needs are met. This includes both synchronous and asynchronous communication, understanding the technical requirements of roles, and utilizing strong people/account management skills. You will also work cross functionally with the sales team to understand our talent pipeline to help sign new partnerships.
To achieve our ambitious vision, we’re seeking a Talent Delivery Specialist. You will work directly with hiring partners and recruiters to understand their candidate needs and make referrals that lead to job placements.
- Build and maintain strong collaborations with our hiring partnerships team and other internal stakeholders
- Manage the team against clear KPIs in areas such as sales activity, pipeline management and target achievement
- Figure out how our talent success approach will scale by building innovative operational solutions, finding vendors, collaborating with our tech team to build out our tech platform, create curriculum, hire freelancers, etc.
Your Qualifications
Note: Diverse candidates often screen themselves out of job applications if they don’t have all the qualifications. Please apply if you’re excited about the role - we’d love to see your application!
- Recruitment/talent industry: You have experience in the recruitment/talent industry (especially for software engineers) and can thus hit the ground running and grow our own team’s expertise in this area. Previous experience in client-facing roles and eagerness to be client-facing are a plus.
- Execution/project management: As a small startup, we depend heavily on each person to be reliable and effective. You get things done efficiently and accurately, with little need for supervision. You can set up the systems you need to track referrals and progress with hiring partners
- Collaboration/team player: You can work effectively with other people at Manara. For example, you partner closely with our sales leader who manages our hiring partner network to make matches between our participants and companies. You collaborate with our product/engineering team to develop new training programs based on what you see posing challenges for our job hunters. You roll up your sleeves to do the unglamorous work or support a team member when needed.
- Growth mentality: You love learning, are open to feedback, and can quickly learn new things.
Knock our socks off:
- Technical expertise: You have experience with and are well versed in technological concepts, and can easily understand technical requirements from partners to compare against talent profiles and make excellent matches.
- Experience using CRMs: You have actively worked with CRM systems to create and manage data, as well as display relevant information and metrics via dashboards. Specific experience with HubSpot is ideal.
- European tech sector expertise: You have a deep understanding of the European tech sector (from startups through large enterprises) and are well-networked there
- MENA expertise: You speak Arabic or are familiar with the Middle East & North Africa
- Remote: You have experience working on effective remote teams & thrive in such environments. You work well across time zones (e.g., you communicate effectively via asynchronous oral & verbal channels).
- Ambiguity: You are comfortable with the ambiguity & change that naturally occurs at an early-stage startup. In fact, you view it as an opportunity to leave your mark!
- Passion for Manara’s mission of creating a community that unlocks the full potential of top tech talent in MENA (with a focus on Palestine & women)
Location
We are a fully remote company with colleagues based internationally in the US, Europe, and MENA. Our US team travels regularly to Europe and MENA and we plan to do an annual meetup for our global team.
