Telemarketing Specialist

Gather data for making phone calls within targeted sectors using manual and electronic guides and other sources of information. Perform telemarketing activities over the phone in order to generate leads within target industries. Build strong relationships with current customers, identify potential clients, and generate leads.   

• Answer incoming calls from prospective customers
• Use scripts to provide information about product’s features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information