ASA Commercial Manager_Deputy Manager

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end-to-end engineering and technology solutions. The Bosch Group operates in India through twelve companies: Bosch Limited – the flagship company of the Bosch Group in India – Bosch Chassis Systems India Private Limited, Bosch Rexroth (India) Private Limited, Bosch Global Software Technologies, Bosch Automotive Electronics India Private Limited, Bosch Electrical Drives India Private Limited, BSH Home Appliances Private Limited, ETAS Automotive India Private Limited, Robert Bosch Automotive Steering Private Limited, Automobility Services and Solutions Private Limited, Newtech Filter India Private Limited and Mivin Engg.Technologies Private Limited. In India, Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 16 manufacturing sites, and seven development and application centers. The Bosch Group in India employs over 30,500 associates and generated consolidated sales of about Rs. 26,827 crores (3.1 billion euros) in fiscal year 2021-22 of which Rs. 24,406 crores (2.8 billion euros) are from consolidated sales to third parties. Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over Rs. 11,782 crores (1.39 billion euros) in fiscal year 2021-22.
Additional information can be accessed at www.bosch.in

The incumbent will add value to the Power Tools After Sales Service team in India with the following objectives & tasks:

• Supporting the After Sales management by balancing P&L elements – TGS, GM, PCR, Forecasting (Value and Volume), Service indicators (RR, TITO, Repaired volume etc.)
• Establish and maintain price management system in country After Sales organization to drive affordability in coordination with After Sales Pricing Manager.
• Develop system of measuring, tracking and reporting After Sales commercial KPIs to support the After Sales network and user manager team.   
• Managing commercial aspects of promotions, service marketing and new After Sales initiatives.
• Own and drive the effective use of tools like Promo tool, Warranty reimbursement process, C-Budget & Sales Allowance (policy elements) tracking.
• Operational support to the After Sales team via trade offers, price blocks, daily TGS & KPI dashboard against targets deployed.
• Be the contact window between Central AS team and supported BU’s (Pro Tools, Garden Tools, Measuring Tools).
• Support local AS team for network design, digitalization projects and user survey tracking and new service delivery options.

• Master degree in business or engineering
• > 3 (preferably >5)  years of experience in Sales or Marketing or After Sales Service
• Experience in Industrial products market in country
• Fluent in English
• Readiness for up to 20% travel time
• Experience in business commercials, process digitalization is preferable. 
• Proficient in Data Analysis & visualization via tools like Excel, Power BI, etc.. 

• Communication:            High in written & verbal
• Presentation skills:        Good
• Analytical skills:             High proficiency
• Project management:    Basic
• Aftersales Function:       Proficient.