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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Organization Description:
At American Express we are passionate about providing the best customer experience everyday through a differentiated set of products and services. The Credit & Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers' confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a world-class customer experience. Amex’s Risk Products & Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences & risk management converge in a more modern, digital and connected world.
The Product Delivery team within Risk Products & Data Strategy implements Strategies across Onboarding (Credit & Fraud), Customer Management & Authorization, in addition to managing the structured Risk Data from internal as well as external sources. This team is responsible for defining and driving the transformation and modernization of risk management products across risk technology platforms. Our teams have technical and communication skills that enable them to work with cross-functional teams in various domains across the company including Risk Strategy, Product Management, Decision Sciences and Technology. We develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real-time and batch environments.
Responsibilities:
The responsibilities include, but are not limited to:
Develop and deploy best-in-class Risk Products using Low Code / No Code tools like Lucy
Deliver on end to end responsibilities from Design, Build, Unit Testing, Parallel Testing, End to End Testing and Product Launch.
Work on proprietary Cornerstone/Risk platforms using Big Data Tools and Framework including but not limited to Hive, SQL
Work in a scrum team environment with Scrum Master, Product Owner and peers to develop and deploy business logic.
Correlate requirements to the impact of logic to cardmembers and perform unit and end-to-end testing
Contribute into evaluating and/or developing right tools, common components, and capabilities
Drive automation and innovation by identifying opportunity areas and continuous improvement
Provides continuous support for ongoing application availability
Participate and contribute in scrum demo, grooming, and retrospectives
Critical Factors to Success:
Business Outcomes:
Drive product innovation & resultant business growth by applying existing & emerging technologies to deliver against customer goals
Leadership Outcomes:
Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings
Academic Background:
Functional/Technical Skills:
Knowledge of Platforms: (Only for internal candidates)
Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors
• Set the Agenda:
Ability to apply thought leadership and come up with ideas.
Take complete perspective into picture while designing solutions
Use market best practices to design solutions
• Bring Others with You:
Be a team player
Learn from peers and leaders
Coach and help peers
Drive Collaboration
•Do It the Right Way:
Communicate Effectively
Be candid and clear in communications
Make Decisions Quickly & Effectively
Live the company culture and values
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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