Associate Mako Product Specialist

Work Flexibility: Field-based

Who we want ?

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
• Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What will you do?

• Provides surgeons and operating room staff with training and clinical/technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision
• Uses proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning
• Provides complete reports and associated metrics to management, direct supervisor and company's regulatory department detailing case reviews, services performed and recommendations for product, documentation and methodology improvements
• Maintains and controls local MAKO consigned equipment, instrument, implant and disposables inventories, processes sales orders and provides forecast input to District Sales Manager
• Supports company road-show demonstrations and 'Showsite' visits to provide potential customers with opportunity to see product in use and appreciation of clinical value
• Trains physicians and hospital personnel, including OR staff, radiology and central sterile processing on the use of the RIO System, accessories, disposables and implants
• Provides prompt and accurate complaint reports per the requirements of MAKO’s quality system
• Solves product problems for customers in an expeditious manner
• Provides case coverage at unassigned accounts as needed

What  will you need ?

Qualifications and experience required

• B.tech Biomedical or Similar education
• Exp in OT is a must
• 1.5 to 5 years of work exp