As a Chief of Staff at JPMorgan Chase within the Asset & Wealth Management (India) line of business, you will play a strategic advisor, counsel, and execution lead for the AWM Tech India CTO by playing a pivotal role in running a Technology division and can work across all aspects like people, efficiency, innovation, vendor management, global initiatives, hiring/growth. The ideal candidate will be an individual with Technology delivery management, strategic thinking, challenging status quo to find efficiency levers, ability for deep understanding and/or hands-on experience in business management role, with a special focus on executive-level advising and interdepartmental & global collaboration.
Interactions:
This individual will interact with varied group of individuals and teams locally and globally.
- Upwards: Global Technology (GT) Chief of Staff, Asset & Wealth Management Technology Chief of Staff, AWM Global CTOs
- Sideways: AWM Tech India Leadership Team (LT), AWM Tech India HR and Recruitment, AWM India Business leads, AWM Tech Strategy Lead, AWM Tech Communications, GT India Communications, AWM Tech Business leads
- Downwards: AWM Tech India EDs and all Technology
The Chief of Staff will support the Asset and Wealth Management Technology India LOB in:
- Identifying strengths and opportunities and formulating pragmatic recommendations to drive the mindset and culture of deep collaboration, innovation, efficiency and productivity.
- Driving regional transparency, consistency, communication, alignment and optimization across AWM Technology organization in the region, through strong partnerships with internal teams
- Maintaining oversight of the delivery of AWM Technology’s strategic imperatives and extending needed support, as well as keeping senior stakeholders informed on what’s going on within AWM Technology India
- Partner and support Leads of global and local initiatives
- Providing timely, thought leading and quality (data-driven) management updates as required to various leadership stakeholders across business and technology.
- Drive “One Team” culture. Create a culture of accountability, sense of urgency and team building across AWM Tech India.
Job Responsibilities: -
- Provide strategic support to AWM Tech India CTO and India Tech Leadership
- Support AWM Tech India CTO in shaping regional priorities and governing their implementation, which includes (but is not limited to)keeping global CTOs, stakeholders informed of goals and progress, and driving cross-functional alignment towards the goals.
- Actively support and/or drive Global Tech and AWM initiatives such as Culture, DEI and Talent acquisition workstreams. Partner with leadership team and firmwide communication groups in developing a comprehensive AWM and Technology communications strategy to engage with the 1800+ employees.
- Steer execution of divisional level priorities in the context of India (includes hiring / training / DEI etc.)
- Develop management insights, analysis and tech updates.
- Aid in the prompt and seamless escalation of divisional or regional risks / issues and their resolution.
- Partner with the India LT and India Strategy lead to execute events such as strategy offsite, management forums and senior visits
- Contribute to divisional and India level tech initiatives within AWM Tech India
- Foster stronger local coordination and collaboration at AWM India level on cross-AWM initiatives
- Partner with regional Business management team to regular review resource utilization metrics (RTOO, Desk utilization), Organizational metrics (Headcount, attrition/mobility), Financial metrics and other departmental metrics.
- Manage overall divisional updates on org structure, org efficiency, processes improvements.
Required qualifications, capabilities, and skills:
- A minimum of 15+ years’ experience in the Technology function of a firm and Bachelor’s degree (or equivalent experience) in Engineering and/or Business Administration or similar field
- Strong Influencer who can understand team dynamics and organizations boundaries /constraints.
- Experience working with globally distributed teams.
- Excellent interpersonal, collaboration and communication skills.
- Ability to multi-task, challenge status quo and be motivated to work on a broad range of activities, from strategic through to tactical.
- A self-starter, creative and lateral thinker with a strong focus on execution.
- Must be organized, accurate and dependable, with a data-driven mindset.
- Pro-active in resolving problems and ensuring targets are met / results achieved.
- Ability to flex / stretch based on the needs of the team/organisation.
Preferred qualifications, capabilities, and skills
- Work Experience in a global bank with experience in data analysis and budget management
- Technology program delivery experience will become quite useful.
- Proven experience in global coordination role
- Nimble business mind, focused on developing creative solutions.
- Strong project-reporting skills, with focus on global and interdepartmental communications
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
