CRM Marketing Specialist (Salesforce Administrator)

Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.  

Its 1,919 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency.  

To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry! 

Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9). 

www.believe.com 

Ready to #setthetone with Believe? 

To support our growth and the increased use of the Salesforce suite, we are seeking an administrator to share in the daily management and drive future developments.

From basic tasks to complex processes and integrations, Salesforce is the central tool for Believe's sales teams with nearly 500 daily users. Salesforce.com Products: Sales Cloud & Pardot.

Here's what your day will look like:

• By joining the Intranet and Salesforce team, you will perform the following missions:
• Contribute to defining Salesforce's trajectory within Believe.
• Configure Salesforce (roles, profiles, permissions, security).
• Maintain and create new processes, flows, validation rules, etc., to help automate operations as needed.
• Develop and maintain connections with third-party systems (Internal ERP, CLM solution, institutional website, Power BI, etc.).
• Create and maintain technical documentation associated with the configurations made.
• Ensure data quality in Salesforce: manage duplicates, improve field completion rates, measure usage.
• Create reports and data visualizations based on team and user needs.
• Provide support to users and assist with all daily needs of sales teams on Salesforce.

Key Attributes:

• At Believe, our motto is simple: open-mindedness, passion, and commitment!
• We will also appreciate your agility, innovation, excellent interpersonal skills, and enthusiasm!
• If you recognize yourself and have at least 3 years of experience in equivalent positions, don't hesitate; this position is for you!
• You are proactive in integrating a business approach and results oriented.
• You have a strong knowledge of Salesforce configuration and a deep understanding of Salesforce's standard capabilities.
• Certification as an "Administrator" or equivalent would be a plus.
• You are familiar with SCRUM & Agile methodologies.
• You have previous experience in API integration and maintenance.
• You demonstrate rigor, analytical, and synthesis skills.
• You have good interpersonal skills and adaptability.
• Your English proficiency is fluent, both oral and written.

Apply: Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636.

Graduate / Postgraduate in Science or Engineering

Benefits @Believe:

#Flexibility - Just punch in leaves, not intime and out time

#Office perks - a game of foosball, table tennis to bat the afternoon lackluster, free event pass for exclusive and limited shows, music subscription, etc

#Wellbeing - Caring by EUTELMED, professionals are at your disposal for advice and support, in your own language and culture

#Transperancy – engaged in secondary activity just disclose it to us

#Compensation – Tailor made flexi pay plan for tax saving

#Sustainability - You can be a part of CSR program, represent yourself as a #shaper and contribute to a better future.

Additional information:

Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies