Engineer - IT Systems Engineering

Windows Engineer | MMCOS Specialty Apps| AMSI | Level B2 (Beginner)

Qualification

• B.E / B. Tech / MCA in Computer Science OR IT only
• Minimum 60 % marks in Graduation or Post Graduation
• Minimum 1.5 years of IT industry experience
• Good analytical ability to tackle problem handling
• Ready to work in support role and adapt with changing environment in projects
• Candidate should exhibit willingness to learn and perform multi-tasking
• Openness to work in 24X7 shift environment
• Exposure to Windows Servers, IIS, any Incident and Change Management tool
• Knowledge of DNS, Firewall, Network Topology, Load Balancers, AWS Cloud, etc. shall be a plus
• Strong verbal and written communication skills
• Ability to triage issues and attend Zoom / Teams meetings effectively

Responsibility

• Installation and configuration of windows hosted application.
• Support development teams with performance tuning and troubleshooting issues
• Experience handling administrative tasks such as system monitoring and maintenance, code migration, extensions and connector installations, backup configuration
• On Call Support as required during the week ends and off hours
• End of Life system verification and upgrades. Perform regression testing and approve the overall upgrade or setup
• Conduct and implement IT controls such as quarterly user review to ensure compliance.
• Work on putting together and submit infrastructure related requests such as DNS registration, SSL certs
• Ensure to have zero security vulnerabilities in the systems whether servers or applications. If any are reported, facilitate quick remediation basis this associated risk / severity
• Establish and maintain regular written or verbal communication with the stake holders regarding project updates
• Candidate should have analytical approach to issue troubleshooting and be resourceful in the times of heavy workload
• Weekend work and extended days to support organized changes or incidents may be required – but through prior agreement

 Benefits

• Annual Incentive Program (Bonus) – Performance Linked
• Flexibility in working from home till the time deliveries aren’t impacted
• Work life balance by promoting mandatory time off
• Employee engagement programs including committed fun time
• Rostered rotational shifts & special allowances for odd hours shifts
• Learning & Certification programs for employees development