What You Will Be Doing:
Arrow India Pvt Limited (Arrow Electronics) is one of the industry’s leading distributors of IT products, specializing in security, networking, storage, unified communications, and product service renewals.
The company’s “flat” management structure, open door policy, open communication and approach to its staff, their development and career progression have created a uniquely fresh and innovative working environment and culture.
Arrow works with a range of market-leading vendors to provide advanced and emerging technologies that solve real-world business challenges. We back it with an unparalleled channel services model that goes beyond traditional channel distribution. We help match the right vendor and solution to our customers’ challenges, helping them solve complex business issues and translating complex technology into tangible business benefits.
An exciting opportunity awaits the successful candidate to join our 24x7 Channel Support team as a helpdesk engineer providing best in class level 1 and 2 technical support to Arrow’s partners. The role is unique and serves as a fantastic platform to progress one’s experience, technical capabilities, certifications in a collaborative supportive working environment.
What We Are Looking For:
·Experience with Cloud and Microsoft products and technology, Azure, Office 365, Microsoft Domain and Exchange
·Experience (minimum one year) in Cloud environment
·Previous experience working within a structured service desk environment.
·Exceptional communications skills with a passion for outstanding customer service.
·The ability to configure and troubleshoot software and hardware issues.
·Ability to work alongside other support engineers providing support and advice on a day to day basis to our experienced channel via our helpdesk.
·Familiarity with VMware, HyperV, and other network and firewall products would be highly beneficial
·AZ-104 and above and MS-900 and above would be highly beneficial.
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking
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