Lead - Revenue Accountant

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Revenue Accounting – Lead will be responsible for ensuring (a) revenue recognition policies are followed according to both company policies/procedures and external regulations, (b) facilitating high qualify financial reporting and close process, and (c) interfacing consistently with the Finance Management and other key business partners.

 Lead the revenue contract review process to ensure sales contracts are in compliance
and accounted for in accordance with ASC 606.

 Assist in the preparation and review of monthly revenue accounting activities, including
but not limited to the preparation and review of journal entries, balance sheet
reconciliations and flux analysis.

 Assist in the preparation and review of footnotes and SEC supporting deliverables for
internal and external stakeholders.

 Work closely with technical accounting, Finance, Legal, Sales, Sales Operations, FP&A, AR, IT, and various business owners on policies, processes, and programs to help drive key initiatives and process improvements.

 Lead and work closely with different stakeholders for large and complex revenue
accounting projects and provide recommendations for improvement or automation
where necessary.

 Preparation of memo on complex accounting problems as per ASC 606.

 Assist with ad hoc reporting requests from the business and special projects, as needed.

 Partner with internal and external auditors and support financial statement audits, as
necessary.

 Collaborate with the Internal Audit team to establish and ensure compliance with SOX
requirements.

Chartered Accountant preferred.

 4+ years of related experience; preferably with a background in audit or SOX/ICFR control
frameworks.

 Understanding of revenue recognition principles and related accounting standards (e.g.,
ASC 606).

 Experience working on tools like NetSuite, Chargebee, Salesforce, Zuora Revenue, Zuora
Billing, Workday Financials.

 SaaS company experience is a plus.

 Ability to adapt to a fast-paced and dynamic work environment.

 Excellent communication skills, both written and verbal; comfortable interacting with
peer group and senior leadership.

 Strong Excel skills: with the ability to manipulate and digest large amounts of data
required.

 Excellent project management skills and ability to manage multiple changing priorities
along with day-to-day responsibilities.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.