Manager - Information Management, GSC’s

Why join us?

This role was created within the DAO Group Functions -BI team.

DAO Group Functions -BI promotes a data-driven culture across HSBC through our strategy of:

• “Fix the back book and improve forward control environment “protect our data)”: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
• Engage Colleagues (“connect our people”): Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
• Build sustainable Capabilities (“unlock commercial value”): Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercializing our data, optimizing capital, enhancing risk management, or reducing costs.
• “DAO Group Functions ” Vision: Streamlining Reporting and MI globally, ensuring provision of high-quality data into metrics that matter

Services offered by “DAO Group Functions -BI”:

• Business Intelligence: Interactive & Self-serviced BI visualizations services, leveraging group standard tooling. The portfolio includes BI dashboard development, Business analytics solutions and SharePoint based development.
• MI & Reporting: Production, distribution and maintenance of accurate, comprehensive and timely MI, with high level of information clarity and usefulness. The service includes bespoke analysis, quick turnaround ad-hoc support and investigative analytics
• End to End Risk Management Meeting Support: Agenda setting, information management, pack preparation (including Enterprise risk reporting, Key MI (KMI)), Ignite template adherence, distribution and secretariat services
• Data Management & Governance: Implement DUSE controls, improving BCBS 239 compliance score, remediating DQ issues across risk types
• Global COO to support execution of the Regulatory Compliance Data Strategy and assist in putting data at the forefront of the Regulatory Compliance agenda.

Regulatory Compliance have recently created a Data team within Compliance CDO to execute against the Compliance CDO Data Strategy. This role will be involved in a number of areas to support the execution and includes:

• Data Quality & Improvement
• Data Landscape & Data Simplification
• Policy & Governance
• Data Analysis

The data team supports a number of RC Services including Assurance, Risk Strategy, Policy & Governance and specialist services such as Surveillance and Conflicts.

Strategic Data Delivery: Enabling compliant and controlled access to data from strategic sources (through RADAR) and supporting all BI, MI development

Opportunity:

• The candidate would be part of DAO Group Functions BI team supporting Enterprise Risk Reporting (ERM) function mainly working in the MI & Reporting vertical.
• Reporting team is responsible for delivery timely and accurate reports to ERM stakeholders.
• The candidate would get to interact with senior stakeholders and opportunity to build on the SME knowledge related to Operational Risk Management Framework (ORMF).

What you’ll do:

• Experience of Qliksense, Alteryx & SQL
• Ability to plan and manage multiple tasks with competing deadlines and having product management knowledge
• Ability to think creatively to drive innovative/automation solutions
• Must be able to work independently and have excellent follow up skills.
• Should be effective in guidance, leadership and stakeholder management.
• Ability to build strong relationships both internally and externally
• Evidence of excellent prioritizing, planning and organizing skills
• Minimum of 6+ year of proven and progressive reporting experience
• Experience in data analysis and providing management intelligence (MI) or other reporting highly required.
• Advanced Bachelor's degree in business, or related field or equivalent experience preferred.
• Strong attention to detail, communications, planning, coordination, communication and interpersonal skills.
• Lateral thinker, with ability to manage change and analytical ability to recognize areas of improvement