Key Account Manager-Modern Trade (Pharmacy Chains)

JOB DESCRIPTION:

Place in Organisation

The KAM reports to the NAM MT (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT in handling the account portfolio. He/she can also independently manage some smaller chains or alternatively verticals in big chains.

Role & Responsibility

KAM will be Point of Contact for all Assigned Account’s Category Buying team. He/She will be responsible for smooth Operational Execution with his/her accounts. He/She will also be responsible for Customer Management, Sales & Market Share Growth from his/her accounts. 

Key Responsibility:

• Point of Contact for all Assigned Account – Building Relationship through regular engagement
• Customer Management – Improving Process, Understanding Accounts Need & their Expansion Plan.
• Set-up & Execute Terms of Trade (ToT) & Joint Business Plan (JBP) with assigned account and drive monthly, quarterly, and annual business Plan. 
• Operational Execution – Getting Purchase Order, executing orders, collections on time.
• Tracking & Analysing – Fill-Rate Analysis & Intervention, Timely Settlement of Debit & Credit Notes.
• Data Collection, Analysis & Reporting –
  • Timely Data Collection (Monthly Forecast, Off-Take, Inventory & Category Share).
  • Assist the NAM in analyzing Data to draw meaningful inferences.
  • Tracking Expiry & Returns
• Implementation of Strategic Initiatives in JBP Accounts –
  • New Product Introduction (NPI)
  • Right Product Assortment Planning
  • Focus Brand Opportunity Assessment
  • Brand Campaigns
• Coordinates with Internal Team (Marketing, Supply Chain, Division team etc.) for ensuring networks are on time for promotions, stocks, events, driving offtakes, etc.

Preferred Candidate:

• Understanding of Modern Trade (Pharmacy Chain Business).
• Should be able to handle multiple Stakeholder.
• Pharma Marketing & Sales experience will be preferred.
• Candidate with High Business Acumen & Drive for Numbers
• Data Crunching and drawing inference from It. 
• Role required to travel for 5-7 Days in a Month.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Product ManagementDIVISION:EPD Established PharmaLOCATION:India > Mumbai : BKC BuildingADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 20 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)