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Job Description

What success looks like in this role:


  • Senior technical leadership and expertise across LAN, WLAN, SD-WAN, Cloud infrastructure, Unified Communications, and VPN operating environments supporting cloud data centers and approximately 140 global offices, as well as a mobile workforce
  • Manage service providers across different countries to support a global network infrastructure
  • The successful candidate will have responsibility and accountability across several key areas, including:
    • Operations planning, strategy & continuous improvement efforts
    • Network tools selection, operations, and administration
    • Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a global, 24x7, high-availability, critical production environment
    • Support application performance over a global network utilizing the public internet as the primary backbone.
    • Drive the development of innovative network operations processes and tools from concept to delivery
    • Provide project leadership for network technology deployments for  LAN, SD-WAN, and wireless networks to manage demands from projects and technology upgrades, including recommendations for vendor tools/solutions and global alignment of networks.
    • Oversee network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing, and logistics for an international organization.
    • Strong understanding of budgets and financials and measuring business value with the ability to manage projects to budgets
    • Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
    • Support the adoption of new technologies and tools and recommend capability improvements to network and security operations.
    • Analyze networks from a cost, capacity, and forecast perspective and evaluate new network operations technologies and applications.
    • Develop strategic roadmaps to ensure network operations goals are met.
    • Work closely with other departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements.
    • Ensure service-level targets are met and address all service-level complaints.
    • Ensure network operations are conducted according to corporate standards and in compliance with external standards as defined in company objectives
    • Network operations incident management, change management, and problem management, as well as network security function
    • Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally.
    • Responsible for efficient management of technology portfolio, including hardware, SD-WAN circuits, and contracts, contract services


Required Experience


  • Seven (7) years of advanced level experience working with networking hardware and software including network design and implementation.
  • Five (5) years supervision and management experience of a technical network management team of at least 15 technicians.
  • Demonstrated knowledge of network service delivery to include availability, reliability, security, administration and management, capacity planning, life-cycle management, roadmap, inventories, etc.  
  • Experience in managing technical projects through a project management process and relevant tools to ensure on-time, on-scope, and on-budget delivery of project deliverables.  
  • Demonstrated knowledge and experience in managing a complex budget through the planning, budgeting, and operations for multiple budgets within the unit.  

You will be successful in this role if you have:


  • CCNA, CCNP or related industry certifications.
  • Expert-level knowledge in routers, switches, firewalls, and VPNs.
  • Experience in supporting Zscaler Private Access and Zscaler Digital Experience
  • Experience in supporting cloud-based network infrastructure, including Azure.
  • Experience in supporting or delivering technology services for a global organization.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.


This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.


Job Details

Job Location
India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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