O365 Administrator

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

The Infra application administrator’s role is to operate and performance-tune Microsoft O365 applications across the organization to ensure high levels service availability. The successful candidate will perform hands-on tasks to troubleshoot, manage and maintain our Office 365 tenant and related tools. Our Office 365 infrastructure is utilized across the globe; in this role the successful candidate will provide support to our global users and administer our Office 365 tenant. Additional focus of this position will involve integration of O365 tools into global processes.

Major Responsibilities:

• The Infra application administrator is a 24/7 rotational shift role.

  
  

• Hands on experience in Administering M365 suite and having expertise in Exchange Hybrid (On-prem and online). 

  
  

• Good knowledge of M365 backbone technology.

  
  

• Diagnose problems and escalate to technical support where appropriate. Own the problem and the resolution promoting end-user satisfaction.

  
  

• Deep understanding of supporting and troubleshooting O365 applications.

  
  

• Basic knowledge of Window server operating systems and services (AD, Azure AD, LDAP, ADFS etc,)

  
  

• Basic knowledge of Active Directory, ADFS, Directory Synchronization, Azure Active Directory, Microsoft Azure cloud platform.

  
  

• Good to have ability to create advanced PowerShell scripts and automate repeatable Office 365 actions.

  
  

• Office 365 administration, migration, upgrades, and integrations.

  
  

• Writing and updating KB documents.

  
  

• Follow change control and problem management processes for modifications in environment in compliance with quality guidelines.

  
  

• Experience of ServiceNow ticketing tool.

  
  

• Strong working knowledge of patch management and change control practices.

  
  

• Experience and ability to provide technical end-user support with good communication skills.

  
  

Qualifications Required:  BE, MSc, MCA, Computer Science, or related discipline.

Experience (Years):Minimum2+ years related experience.

Technologies required:  

2 - 3 years of operations support experience in Microsoft 365 applications and administration tools such as:

Expert Knowledge:
> Exchange Online
> Exchange On-premises
> Mail flow in exchange hybrid

> Management of distribution groups, non-personal mailboxes, personal mailboxes, and other exchange resources.
> Calendar related issues.
> Active directory and azure active directory
> PowerShell for exchange (On-prem and online, AD)

Good to have:

> Microsoft SharePoint Online & on-premises

> Microsoft Teams 

> OneDrive for Business 

> Azure Active Directory 

> Power Apps & Automate

> PowerShell (Intermediate)

> Forms, Planner, Stream, Sway (Intermediate)

> Support the evolution of the Microsoft 365 services through the implementation of new service features.

> ServiceNow ticketing tool

> Good to have ITIL V3/V4 Foundation certification and must be well-versed ITSM (i.e. Incident, Problem and Change Management) processes.

Skills and personal attribute:

Soft skills - Excellent verbal, interpersonal and written communication skills

Strong Team Player

Ability to work in an Agile environment.

Ability to multi-task and handle multiple priorities.

Detail oriented, able to clearly communicate ideas and work as part of a team.

Excellent client and customer facing skills - building trusted relationships - delivering high value service.

Good logical approach to the resolve the problems quickly

Enthusiastic, cooperative, and positive behaviour

Creative, thinking outside of the box, eager to learn and truly committed to the success of the company.

Self-driven and resourceful to achieve goals independently as well as work well in groups.

Flexibility to adjust to changing requirements, schedules, and priorities.

Ready to work in 24/7 shift.

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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