Professional Services Senior Project Manager - IN

Professional Services Senior Project Manager
JOBREQUIREMENTS:
KeyAccountabilities
General
·WorkwithRackspaceandclientstakeholdersingatheringanddocumentingrequirementsthat solveacustomer’spainpointorobjectivesthroughprojectoutcomesandbenefitsrealization.
·Serves as liaison between clientsand Rackspacetechnical and non-technical departments in order to ensure that all targets and requirements are met.
·Build and maintain a network of cross-functional technical resources within Rackspace and acrossanyrelativepartnershipstoallowforhigherproductivity,increasedbusiness,andrapid resolution of problems and escalations.
·ContributetotherefinementoftheRackspaceProfessionalServicesmethodology.
·Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
·Abilitytotravelas required.
ProjectManagement
·Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
·Responsibleforthepreparationofkeyprojectdocuments(PID,plans,logs,reports)andother key deliverables through the life of the project.
·Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.
·Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.
·Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.
·Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.
Pre-SalesEngagement
·Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
·Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.
PERSONSPECIFICATION:
Expertise/Qualifications
·PMP/Prince2(Practitioner)certification.
·Provenabilitytoorganiseandexecuteprojectsinaconsistent,repeatableandreliable manner.
·Technicalconversationalknowledgeinthefollowingareas:
oDatacentrestrategy&operations
oCapacity,utilisation,andperformance
oBackup,storage,anddisasterrecovery
omigration&consolidation
oITServiceManagementandServiceDelivery(ITILcertificationpreferred)
·Excellenttimemanagement,communications,decisionmaking,presentation,human relations and organization skills.
·Abletoresolveproblemsinatimely manner.
·Abilitytocommunicatetechnicalinformationandideassootherswill understand.
·Generalknowledgeofcloudtechnologies,IToperations,projectmanagementoperations.
·Abilitytoadapttoarapidlychangingenvironment,handlingshiftingprioritiesandambiguity.
·EnterpriseleveluseofMSOfficesuiteincludingProjectandVisioandknowledgeofother project management tools.