Senior Engineer - Citrix Netscaler (Bangalore)

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Job Description:

Job Description & Responsibilities:
•    Responsible Consultant in order to assess and design comprehensive architecture of a Citrix networking environment and configure complex networking configurations
•    Responsible for Application and Desktop provisioning in Citrix 
•    Supports in Incident management, Problem management (ITSM, code events, etc.)
•    Be a SPOC for escalations – code events
•    Responsible for architectural & process changes or impact
•    Responsible for proactive problem management
•    Responsible for system maintenance - Portal / Storefront Management, Server Image updates, Password management, KPI’s & system health monitoring, Citrix and RDS License monitoring, Citrix Lifecycle, Certificate renewal  
•    Responsible for vulnerability management - OS Patching & Application Patching, Citrix Software Patching
•    Joins scrum meetings, directs work for the team & helps in operational execution

Experience Required:
•    More than 6 years experiences in supporting Citrix ADC, NetScaler configurations & Citrix Virtual Apps and Desktop Service
Experience Desired:
•    TCP/IP and general network management experience
•    Previous experience working in a team environment is a plus
•    Experience with SAN/NAS disk systems
•    Experience with hotfix/patch management systems
•    Experience with Exchange forms, scripting languages and Frontrange ITSM
•    Experience with hypervisors including VMWare, Microsoft Hyper-V, Citrix XenServer
•    Experience with virtual desktop infrastructure
•    Experience in application virtualization technology, MS AppV, Citrix Applayering, Numecent

Education and Training Required:
•    Bachelor's degree or higher from an accredited university in Computer Science or MIS
Primary Skills:
•    Citrix Application Delivery Management (ADC) expert, Citrix Certified Professional-Networking (CCP-N) or >6  years ADC / NetScaler experiences 
•    Citrix specific capabilities
o    Citrix VPX, MPX   
o    Citrix Cloud PaaS & Connectors
o    Citrix Storefront
o    Citrix Delivery controllers
o    Citrix VDA’s and virtual disk architecture
o    Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
o    Citrix WEM & Profile management
o    Citrix Studio & Director
o    Citrix ADM; Application Delivery Manager
o    Citrix Provisioning (PVS) & Machine Creation Services (MCS)
•    Citrix Virtual Apps and Desktop Service 
•    Citrix Personal Desktops; VDIs
•    Citrix Multi-Session Apps/Desktops  
•    Citrix Certifications in Citrix CAVD, former XenDesktop/ XenApp 
•    AWS & Azure cloud services; Hybrid and Multi Cloud approach (provisioning, storage, network, load balancing, etc.)
•    Application Virtualization (Microsoft App-V, Citrix AppLayering, etc.)
•    Virtual and physical print services
•    M365 (Delivered as client apps such as Teams)
•    Windows Server 2016, 2019
•    Windows 10
•    Automation tools and capabilities (PowerShell, SQL, Batch Scripting, etc.) – at least one
•    Browser Technologies
•    Troubleshooting and Root Cause analysis
•    Active Directory and Group Policies
•    Hypervisor VMWare

Additional Skills:
•    Ability to produce professionally written communication
•    Ability to communicate clearly, concisely, and effectively with others
•    Demonstrable problem-solving ability
•    DNS Management
•    Server and desktop OS troubleshooting, including knowledge of the Registry, Service Management, and Event Viewer.
•    Exposure to network technologies is a strong plus
•    Familiarity with ITIL principles of Incident management is a plus
•    Certifications in related technologies (MSP, MCSE, A+, CCNA, etc.)
•    Access controls, configurations, hardware custom requirements
•    Splunk 
•    Nutanix
•    FSLogix

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