Smart Automation Support Engineer II

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group

• Python with a selenium web driver expertise of at least two years is desired
• Knowledge with Python libraries like Pandas, Requests, and OpenPyxl
• Understanding of Python's error handling and multithreading principles
• Expertise with Python's advanced concepts
• Capability to use Selenium screen scraping to retrieve organized and unstructured data from webpages
• Proven track record managing API calls
• The capacity to apply bug fixes to Python scripts
• Cooperating closely with the COE teams, SME teams, and developers to support the current automations
• Can actively search for problem fixes and improvements
• RPA expertise, preferably with the Automation Anywhere tool
• Capability to become familiar with RPA technologies and comprehend the operation of current automations
• Engage in agile/iterative development processes
• Has the ability to clearly explain action plans and next actions to business/process owners in order to resolve the issue
• Can be 3–4 hours longer than PST time zones

Required Skills:

• A qualification in computer science or a related subject
• At least two years of Selenium, Python, and Automation Anywhere experience
• Understanding of the support model for Agile software development lifecycle
• The ability to assess complicated requirements, solve problems, and solve them using technical/functional advanced solutions
• Exceptional written and verbal English communication abilities 

Desired Skills:

• Certification for Automation Anywhere or equivalent
• Working knowledge of Python and Selenium Web Driver
• Understanding of artificial intelligence and machine learning

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