Social Media Community Manager

Are you an experienced social media professional with a passion for community management? Do you want to make a difference in the healthcare industry? We are looking for a Social Media Community Manager to join our Global Business Services team at Novo Nordisk. If you have a strong understanding of social media strategies and excellent communication skills, read on and apply today for a life-changing career

The Position

As a Social Media Community Manager at Novo Nordisk, you will:

• Manage day-to-day community management across Novo Nordisk’s corporate social media channels.
• Monitor online conversations and respond to comments and inquiries on various social media platforms.
• Coordinate community management across campaigns with internal stakeholders and agencies.
• Report safety information to the safety team according to agreed processes.
• Collaborate with the Media Relations team during potential crisis situations.
• Provide insights and metrics on social media performance.
• Support the development of content performance reports.

Qualifications

To be successful in this role, you should have:

• Minimum 3 years of social media management experience.
• Strong communication and customer service skills, preferably within the healthcare industry.
• Understanding of paid/earned/owned media strategies.
• Knowledge of traffic data, metrics, and KPIs.
• Familiarity with data privacy and GDPR regulations.
• Experience with community management systems and campaign management tools.
• Fluent in English, both written and spoken.
• Proficiency in Microsoft 365 and analytics systems.

About the department  

The Commercial & Corporate Affairs – Global Business Services (CCA GBS) unit is responsible for driving deliverables for multiple Senior Vice President (SVP) and Corporate Vice President (CVP) areas, including Global Public Affairs and Sustainability (GPAS), Patient Access, Marketing, Commercial Planning and Content hub.     

With a significant growth outlook for Novo Nordisk, it is of very high importance that the right environmental solutions are created to drive the change towards zero environmental impact. In addition to driving innovative market development and communication efforts, the unit is responsible for the global commercialization and optimization of Saxenda® and Obesity & NASH pipelines. 

Working at Novo Nordisk 

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously. 

Contact  

To submit your application, please upload your CV online (click on Apply and follow the instructions).  Apply Now!   

Deadline  

5 June 2024  

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.