Job Description
Responsible for providing the necessary support to the Sales Team and coordinating between the Design and Customer Support and Sales Team to ensure that clients’ requests and the schedules, timelines and other specifications or requirements are conveyed properly. In addition to being a primary point of contact between the clients and the company, when deemed necessary.
Roles & Responsibilities
• Receive orders’ details from the Sales Team and request additional information documentation when required to ensure capturing all client’s requirements.
• Prepare the Job Card including all necessary specifications and information including but not limited to: Sizes, Colors, Layers, etc. and share the same with all concerned Stakeholders from various divisions/ departments.
• Request printing plate and die cut when needed so that the job card is updated automatically
• Perform Job Card modifications if the Production Team or the Sales Team or the client requests changes in to the job card, then verify and approve the same with the Sales Team for any client requests.
• Follow-up with the designers to ensure that the pre-assigned tasks are completed as per the set schedule.
• Coordinate with the Sales team to secure approval from the clients to ensure the documentation is complete before proceeding with production.
• Scan and save the approvals received from clients regarding any designs and additional requests in the system before scheduling printing plates and die cuts.
• Receive approval from Sales Director through the client concerning the Printing Plate and Die Cuts that have not been yet charged to the clients.
• Prepare Goods Inward Receipts and enter the invoices in the Abaca System for the Business-to-Business orders produced in the company
• Check and respond to general emails and enquiries by clients through the Sales team (when required) and forward any specific enquiries to the concerned Divisions/ Departments.
Requirements• Diploma or Bachelor's Degree in Business Administration, Design or related field.
• Minimum of (1 – 2) years of experience in the same or related field .
Job Details
- Job Location
- Iraq
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
