Head Housekeeping Supervisor
Job Description
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Head Housekeeping Supervisor you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
• Assign tasks to the Housekeeping Supervisor and Room Attendants and show presence on the ‘floors’
• Check the maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly
• Ensure the correct and economical use of cleaning agents and their safe storage and that the all day to day maintenance is reported promptly and followed up
• Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules
• Responsible for implementing trainings of all team members and ensure they understand the purpose of their role and standards required
• Thorough knowledge of all the products and services provided by Housekeeping
Skills
Education, Qualifications & Experiences You should ideally have a degree in hospitality with previous experiences in the Housekeeping Department within a hotel. Excellent written and verbal English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You demonstrate initiatives at all times and lead and support your subordinates by example and with a hands on approach. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Amman, Jordan Residence Location Jordan Located in the heart of Amman, The Boulevard Arjaan by Rotana is an outstanding community within The Boulevard, exclusively developed for the admirers of an ideal lifestyle destination. The Boulevard Arjaan by Rotana is the place that provides hotel apartments’ guests with a centralized, pedestrian, and wheel-chair friendly environment in a safe and dynamic location with only a 45-minute... drive from Queen Alia International Airport. Our 391 luxurious apartments showcase modern interior designs and lavish furniture that reflect the 5-star hospitality in which Rotana promises its guests a home away from home experience; ranging from studios to four bedroom penthouses, it is a one-of-its-kind accommodation in Amman. Dining options include two signature restaurants, Café Italia and Café Margaux, with stylish outdoor terraces overlooking The Boulevard’s pedestrian spine. Our facilities include 3 state-of-the-art meeting rooms designed to fulfill your business need, and a business centre to comprehend your goal. The Boulevard Arjaan by Rotana offers you an exquisite experience at two rooftop swimming pools overlooking Abdali and the vibrant Capital, as well as access to Bodylines Fitness and Wellness Club to help you stay focused and energized.
