Lifeguard

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.

***Company boiler plate and location specific boiler plate will be added in automatically, no need to enter it here***

About the role

Our Lifeguard is responsible for providing members and guests the highest level of safety with excellent guarding of the pool and enforcement of pool rules and regulations. Candidate must also share a passion for providing the highest quality of service to our members and guests.

What you will do

• Greet guests/members at entrance and properly register all hotel guests and guests of members. Offer towel and escort to lounge chair. Ensure safety of the pool by monitoring pool as trained thru Four Seasons.
• Ability to offer first aide or CPR as necessary.
• To handle all member/guest's interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with club or hotel services.
• Properly book all necessary reservations that pertain to necessary pool services or activities i.e. swim lessons, pool games, swim meets.
• Appropriately utilize logbook, e-mails, voice mails, and glitch system as vehicles of communication to ensure members/guests satisfaction with all services provided at the pool.
• To ensure compliance of daily and opening/closing checklists by walking and ensuring all areas of the pool are well maintained and presentable.
• To ensure safety procedures are followed and able to notify security of any accidents or injury.
• To enforce family pool rules.
• To handle, store and utilize all chemicals properly and safely.
• To handle other tasks or projects deemed necessary by hotel management and staff.
• To provide a proper and safe operation and care for all health club equipment including swimming pool, whirlpool, gym equipment, free weights, and handicapped lift.
• To conduct all opening procedures including pool keys, unlocking all cabinets, setting up amenities, and phones.
• To provide information and assistance to the hotel guests as requested.
• To wipe down, set up and move, when necessary, all pool deck equipment.
• To work closely with the Engineering department to administer preventive maintenance procedures and to limit equipment down time by ensuring proper use and care.  The ability to report equipment malfunctions promptly and accurately.
• To pick up, stock, restock, and drop off towels, juices, fruits, and other items or amenities needed in the area to provide guests with a level of service in keeping with a Four Seasons.
• To handle lost and found items.
• To monitor all pool and Jacuzzi activity watching for the welfare and safety of all in the pool area.  The ability to enforce health club rules and regulations with guests.
• To clean the pool, Jacuzzi, deck and tiles.
• To secure all amenities, cabinets, chairs and cushions at the end of the day.
• To perform other tasks or projects as assigned by the Spa manager.

What you bring

Lifeguard certification required.

1-2 years previous lifeguard experience.

Very Good communication skills and command of English language

  
What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals
 

Schedule & Hours:

Full time Job

Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID