Co-worker Experience Manager - Service Office

A Smile, Common Sense, Passion for home furnishing, and Leadership; that's what we need in IKEA Al-Homaizi Kuwait - a company that believes in developing business through our Co-Workers. 

Our energy comes from creating a better everyday life for the many people. 

We simply recruit based on Values, Competence, Potential for growth, and Diversity.

As the Co-worker Experience Manager at IKEA, you will be responsible for localizing and implementing the IKEA Co-worker Experience framework, approach, and process to deliver a great co-worker experience that is consistent and meaningful across all the markets

A day in your life with us:

• Responsible for ensuring a consistently high-quality co-worker experience for all co-workers in the country regardless of function or legal entity.
• Works with other People & Culture functions to challenge them to identify opportunities to improve and make the co-worker experience consistent for all co-workers in the country
• Coordinates with the markets and stores to localize, lead, and implement the co-worker Experience concept, frameworks, approach, and process in order to ensure successful implementation in the country
• Contributes to delivering on the People strategy with responsibility for co-worker relationships including
• Equality Diversity & Inclusion, Total Rewards, Mobility, Meet and Travel, & People Planning
• Leads and develops a strategically focused Country Co-worker Experience team and ensures that the team works effectively, collaboratively, and creatively with individuals and teams throughout the company
• Establishes a high standard of excellence within the function - striving for delivery of a great co-worker experience through a consistent and meaningful experience for the many

• Minimum of 5 years of Human Resources experience
• Minimum of 5 years of experience covering several of the areas within the Co-worker Experience scope (e.g. Total Rewards, People Planning, Equality Diversity & Inclusion etc.)
• Proven record of developing people and organizations
• Experience from a global matrix organization and/or participating in global projects
• Ability to communicate confidently and clearly in English
• Knowledge of how to implement long-term plans, according to set budgets and goals
• Knowledge of how to plan, attract, grow, deploy, reward, and support co-workers & leaders and their careers in IKEA
• Knowledge of how to analyze data from digital sources to gain insights into IKEA customers for business purposes and decision-making
• Knowledge of defining, assessing, and influencing values and behaviors to create a cultural environment that is conducive for the co-workers, the business, and other relevant stakeholders
• Knowledge of equality, diversity & inclusion policies, and standards in the entire value chain, working with equality, diversity & inclusion in a systematic way, and making it a competitive advantage that contributes to positive change in society
• Knowledge of analyzing and benchmarking programs, strategies, and initiatives for rewarding and benefitting co-workers
• Knowledge of the latest HR trends, developments and
• innovations that can help IKEA to gain insights to better operate as an HR organization
• Knowledge of different leadership styles (such as interdependent, indirect, situational, etc.) and needs as well as appropriate use for different situations
• Knowledge of the IKEA corporate identity, core values, and vision of creating a better everyday life for many people, to ensure the right representation

A few more details for you
This position is full-time and is located in Kuwait. Some travel may be required.