Front Desk Agent
Location: OM
Property Name: Wyndham Garden Muscat Req Id: 23304
Wyndham Garden Muscat is now seeking a Front Desk Agent to join our team.
Job Summary
Greets and welcomes all guests approaching the Front Desk in accordance with WH&R standards Able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assists guests with their inquiries, takes reservations and performing administrational tasks. Ensures that all hotel standards are met when assisting the guests and handling information. Answers guest inquiries about hotel services, facilities and hours of operation, restaurants, transportation, entertainment, etc. in a timely manner. Reviews Front Office logs, Trace File and Credit Limit daily. Familiar with all in-house groups. Has knowledge of emergency procedures and assist as needed. Uses proper etiquette at all times when communicating with guests and team members. Maintains and market promotions and guest programs
Education & Experience
A minimum of two years in a similar role in a branded hotel Diploma in hospitality management Computer literacy
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Job Location: Oman , Muscat
Employment Status: Full-Time
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
With Wyndham Hotels & Resorts, you can expect a fulfilling career to include:
∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
∙ Competitive salary and benefits.
∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About Wyndham
Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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