Client Company Introduction:
The company resolves to serve diverse industry customers with its comprehensive portfolio of integrated services (Telecom Capacity, BPO, IoT, etc.) and allied support & VAS services.
We strive to enable our customers to be ahead of the evolving market demands by taking responsibility for their non-core business operations/processes and letting them focus on their Core Business Areas.
Through a consultative approach, our experts manage, build, scale, plan, and propose enhancements to help you capitalize on advanced
Job Role: Employee Engagement Specialist
We are looking to hire a Employee Engagement Specialist who can play a vital role as the voice of the employee base obtaining their feedback, uplifting engagement, incepting an environment for ever-growing employee motivation and developing cross functional collaborations. The role shall ensure a smooth and efficient communication model between the Human Resources and Admin departments and other departments within the organization. This person will act as a bridge between employees and HR, providing guidance and support on various HR and Admin-related matters and will be a pivot in fostering a positive and productive work environment by addressing employee concerns, managing conflict, and ensuring fair treatment for all employees.
This role will act as a key advisor to management on employee relations matters and advocate for the well-being of the workforce.
Detail Job Description
1. Point of contact for all the employees for any kind of support and act as the bridge between employees and multiple departments for engagement strategies and functional excellence.
2. Maintain a positive and professional relationship with all employees.
3. Promote collaboration and teamwork among different departments to uplift a cohesive force.
4. Build and maintain relationships with the key stakeholders, both within and outside the organization.
5. Serve as the primary point of contact for assigned departments on all HR-related issues. This includes answering questions about benefits, employment policies, payroll, performance management, training, and employee relations.
6. Participate in HR meetings and committees to stay up to date on changes to policies and procedures.
7. Develop and implement HR initiatives and diverse engagement programs within assigned departments.
8. Identify and analyze HR trends and issues affecting assigned departments.
9. Recommend and implement solutions to improve HR processes and procedures within assigned departments.
10. Provide guidance and support to departmental managers and supervisors on HR policies and procedures. This includes assisting with hiring, onboarding, performance management, and disciplinary actions.
11. Investigate and resolve employee complaints and grievances. This includes conducting interviews, gathering evidence, and recommending appropriate action.
12. Promote positive employee relations initiatives. This may include employee recognition programs, team-building activities, and diversity and inclusion initiatives.
13. Instill a model of open participation from all departments in growth strategies.
Requirement
1. BBA/ MBA- ideally in HR from a reputable university.
2. At least 3-4 years of working experience.
3. Excellent communication, interpersonal, and problem-solving skills.
4. Ability to maintain confidentiality and exercise sound judgment.
5. Strong analytical and writing skills.
6. Experience mediating conflict and resolving disputes.
7. Proficient in Microsoft Office Suite and HR software applications
Working Days: Monday - Friday
Working Timings: 9 AM - 6 PM
Benefits:
Location: Korangi Industrial - KARACHI
About the job:
HR Ways is a Tech Recruitment Company that helps candidates like yours, make it into the world's & Pakistan's largest & Top Product platforms. With HR Ways, your recruitment process becomes seamless as we connect you with top employers for quick interviews and easier than ever on-boarding process. We also help you get the best deals and 360 Analysis of the company that you'd like to join. And oh, we recently placed Engineers in Emirates & Ebay!
Let our experts design a Professional CV for you.