Job Description
What You'll Do
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, flows and processes, and other routine tasks. Develop/customize prioritized features
- Ensure appropriate sharing models are implemented and maintained
- Complete regular internal system audits and prepare for upgrades
- Manage Salesforce.com data feeds and other integrations, including integrated third-party apps
- Coordinate the evaluation, scope and completion of new development requests, including Sandbox testing in coordination with Science 37 integration teams
- Work with management, users, and stakeholders to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the Salesforce.com skill set across the organization
- Maintain library of function-specific user guides and knowledge base
- Develop and maintain system documentation and processes around change requests, testing, and deployment
- Sales analytics including monthly reporting as needed
What You Know
- A minimum of 7 to 9 years of proven professional experience is required.
- Should have at least 2 years of experience as a Salesforce Developer (Sales Cloud)
- Salesforce.com Developer or Advanced certification preferred
- Demonstrated ability using API with Salesforce integrations
- Advanced knowledge of MS Office Suite, specifically MS Excel
- Proven ability to design and implement new processes and facilitate user adoption
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows/flows/processes, custom views, and other content of intermediate complexity
- In-Depth understanding of Salesforce.com best practices, products and functionality
- Ability to lead cross-functional working sessions to gather user requirements/specifications and translate to new processes and system configurations
- Proficiency in creating profiles, assigning roles, and managing access
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Experience with marketing platforms preferred (e.g. Pardot, Marketo) is preferred
- Experience with data visualization tools preferred (e.g. Spotfire, Tableau, Power BI)
Skills/Competencies:Strong communication and presentation skills – Excellent interpersonal skills and professional demeanor. Must have the ability to communicate accurately and clearly, both orally and in writing.Computer skills – Expert knowledge of MS Office suite. Able to generate business correspondence, create forms and generate reports as required. Proficiency with MS Excel required.Technical Skills – Salesforce developer certified, advanced API knowledge and demonstrated ability to use complex data visualization tools required.Team and collaborative capabilities – Commitment to collaboration, within and across departments. Leverages each team member’s unique background and perspective to achieve team goals while providing clear direction and accountabilities. Interpersonal Savvy - Understands interpersonal and group dynamics and reacts in an effective and tactful manner. Has a range of interpersonal skills and approaches with ability to select a best fit approach. Practice’s professionalism and integrity in all actions – Demonstrated ability to foster concepts of teamwork, cooperation, self- control, and flexibility to get the work done. The ability to adapt to a rapidly changing work environment. Able to successfully work in a decentralized team environment. Skilled in situational responsive decision-making. Excellent problem-solving and people skills- Communicate ideas effectively to resolve conflicts and achieve business goals.Ability to work independently, self-directed, strong work ethic and adherence to deadlines.Ability to be flexible and capable of working independently or as part of a team.
Education
- Bachelor’s degree in MIS, Computer Science, Business, or related topic
Benefits
- In addition to competitive salaries and benefits packages, Nisum India offers its employees some unique and fun extras:
- Continuous Learning - Year-round training sessions are offered as part of skill enhancement certifications sponsored by the company on an as need basis. We support our team to excel in their field.
- Parental Medical Insurance - Nisum believes our team is the heart of our business and we want to make sure to take care of the heart of theirs. We offer opt-in parental medical insurance in addition to our medical benefits.
- Activities -From the Nisum Premier League's cricket tournaments to hosted Hack-a-thon, Nisum employees can participate in a variety of team building activities such as skits, dances performance in addition to festival celebrations.
- Free Meals - Free snacks and dinner is provided on a daily basis, in addition to subsidized lunch.
Job Details
- Job Location
- Hyderabad Pakistan
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified