Senior Business Manager GSC

Business:Global Insurance

Open positions:1

Role Title:Senior Business Manager GSC’s

Global Career Band: 4

Location:India (Hyderabad/Bangalore)

Why join us?

HSBC Global Insurance (GI) is an integral part of Wealth & Personal Banking (WPB) and helps meet our customers’ protection & financial needs through manufacturing life & health insurance products in 9 markets & through distribution of 3rd party products across 30 markets across the globe.

The Global Insurance Centre of Excellence (CoE) in India is a key enabler for the Global Insurance business to grow at scale while maintaining the focus on customer service & operational excellence.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a fast growing team. We empower our combined team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Opportunity:

We are currently seeking high caliber professionals to join the Global Insurance CoE team as Senior Business Manager.

Key responsibilities include but not limited to:

What you’ll do:

Impact on the Business/Function:

• Lead the execution of business initiatives and activities in support of Global Insurance business priorities.
• Lead commercial/financial initiatives for Global Insurance
• Drive/support forums and committees to represent view of the Global Insurance business as a business subject matter expert (SME)
• Analysing data to identify opportunities for improvement in existing processes.
• Lead/support for business approvals, marketing & training collateral for new products & features

Customers / Stakeholders:

• Lead/support in the design of customer focused solutions that factor all customer needs and customer journeys.
• Bring the perspective of staff/colleagues in the design of relevant services & product features
• Proactively build key relationships with key stakeholders in Global Insurance, Technology and WPB

Observation of Internal Controls (Compliance Policy / FIM requirements):

• Adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
• Implement measures to contain compliance risk across Global Insurance. This will be achieved by liaising with compliance department about business initiatives at the earliest opportunity. Also, and when applicable, by fostering a compliance culture and optimizing relations with regulators.

Leadership & Teamwork:

• Be a champion for the CoE team, develop networks and find ways to make the CoE increasingly effective, professional and high impact
• Make decisions that protect and enhance HSBC values, reputation and business