Job Summary
To properly polish all cutleries and crockeries and ensure guests' restrooms and back of house area are clean at all times while supporting the kitchen team by providing necessary equipment from the stewarding team.
Job Responsibilities 1
To treat all your colleagues and guests as you will treat your family and friends
Greet all your colleagues when you arrive before starting your duties
Always be punctual, wearing the correct uniform respecting the grooming standards
Be smiley, friendly and respectful with all our guests and your colleagues
Always ensure to provide the full LPM experience to all our guests
Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests
Seize every opportunity to develop your own skills/knowledge and share it with others
Create a positive and open-minded environment for all
Support and help your colleagues, always work as a team
Stay honest, authentic and always seek to go to the extra mile
Embrace and respect all cultural differences
Job Responsibilities 2
COMMUNICATION
To attend bi-daily team briefings actively.
To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.
GUEST RELATIONS
To recognize guests' preferences and anticipate them.
To handle all guest's complaints in a friendly and effective way, if escalated, to report to upper management.
OPERATIONS
To always act and perform accordingly to LPM standards.
To have a good knowledge of the menu, wine list, digestive and bar list of LPM.
To complete your training on the online platform (Flow), and use it regularly (where applicable).
To be able to provide the best possible assistance to the team while interacting a friendly and welcoming manner.
Job Knowledge & Skills
Knowledge of food safety & health and safety regulations.
Excellent organizational skills and ability to work under pressure.
Menu and ingredient knowledge.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
4 Years of job-related Experience
2 Years in GCC is preferred
Competencies
Accountability
Collaboration
Leadership
Quality
Resilience
Education
Certificate in Food and Beverage related course or food service or equivalent food service cooking experience
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
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