Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Customer Service Representative

12 days ago 2024/06/20
$1,000 - $1,500
Mid Career · 1-2 years of experience

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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.

Job Details

Job Location
Doha Qatar
Company Industry
Sports & Outdoor Activities
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$1,000 - $1,500
Number of Vacancies
3

Preferred Candidate

Career Level
Mid Career
Years of Experience
Min: 1 Max: 2
Gender
Female
Age
Min: 21 Max: 35
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