Account Manager

Account Manager 

Job Brief

Media.Monks is seeking a bi-lingual Arabic/English speaking Account Manager based in the Tabuk Region in KSA, who is a digital-savvy, a go-getter and leader who will manage business accounts, lead team members at the intersection of creativity, social, digital and technology.You’ll have experience managing large scale social media digital and creative projects. 

Our ideal candidate has superb communication and documentation skills, identifies gaps, develops processes, and is comfortable leading by example. Most importantly, they must have a passion for social media on a personal and professional matter, a desire to continuously be up to speed on the latest trends (social, tech, culture, etc) and aspirations for greatness! You are a social media-savvy professional, with experience in social media asset management. You are a ‘people person’ with a positive attitude and the ability to organize and influence people within & outside the organization.

Living on-site as a part of the client team in the remoteTabuk region, Saudi Arabia, you will be the face of the Middle East Monastery, working hand-in-hand with the Account Director as well as our ambitious client to build the first cognitive and smart city in the world. 

Role & Responsibilities

• Working as part of our Tabuk, KSA onsite team, you’ll be wearing multiple hats at once as part of a long-term creative and social media partnership for our client in Saudi Arabia.
• You are an incredible relationship builder, dedicated to delivering award winning work for our passionate clients.
• You are responsible for managing and growing the clients accounts, working across various streams within it, making sure the work being produced exceeds the client’s expectations.
• As an Account Manager at the biggest creative production company on the planet, you are the first point of contact for our clients, who seek MediaMonks for the strategy, creative and production of their creative and social media and digital briefs.
• You’ll work side by side with your clients to engage creative and social media streams, content production and data & digital media projects from the start, proposing transformational solutions, assess the feasibility and driving growth and change for your client
• Delivering against monthly and annual targets, you help to grow accounts into a long-term success for all parties.
• You act as a strategic partner throughout who understands the client’s brand and business inside out, developing a roadmap for continued success.
• You’ll not just be our client’s go-to Monk: as an Account Manager you’re responsible for working closely with the Growth team and your Account Director  in orchestrating the entire pipeline from sales to staffing and enabling operations where needed.
• Safeguarding the client relationship and revenue growth, you will look after and work closely with the Account Director to enable business planning and development to make sure we hit targets and KPIs, identifying opportunities for new assignments that add value to all parties.
• Drive monitoring and reporting across the account handled with the Account Director, PMO team and Project Manager, ensuring internal and external reporting requirements are met daily, weekly, monthly, quarterly and annually through continuous and structured communication and planning with the client and internal stakeholders
• You will be vital in the support of the business and financial planning, monitoring and management of accounts handled.
• Track and monitor overall account performance to meet revenue targets - monthly overview of client activities, revenue forecast and future plan, prepare and deliver client presentations, case studies and proposals.
• Demonstrate industry knowledge and application to business challenges, keeping abreast with industry trends and sharing knowledge with the account team and client 
• Establish and grow a strong relationship with all client stakeholders and represent the relationship with other client agency partners.
• You understand the local culture and ways of working.
• Work with management in identifying business success factors and risks for new and existing clients.

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About Media.Monks:

Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://media.monks.com/careers) and will never ask for payment or bank account information during the recruitment process.

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