An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Ourcore business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.
We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.
As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in South East Asia.
We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities.
By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success.
POSITION PURPOSE
Provide high-quality and professional support service to the student placement in order to achieve the set objectives. Assist in maintaining effective administrative and office systems to ensure the smooth running of the Student Placement operations. Provide comprehensive administrative support to IDP staff with a strong focus on quality and accuracy
RESPONSIBILITIES
Provides a full range of administrative, clerical, and office support,
Develop and maintain the general filing system to file,
Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s administration team and operational teams
WHAT WE'RE LOOKING FOR
Educated to bachelor’s degree level or equivalent.
Fluent in English (Arabic is a plus)
Customer-focused, with a passion for providing outstanding service.
Excellent planning and organizing skills with the ability to manage multiple competing priorities.
Excellent communication skills – written, verbal, and listening.
Strong interpersonal skills.
Effective at working as part of a team and independently.
Ability to proactively identify, analyze and solve problems effectively.
Word processing skills and familiarity with relevant software packages / Microsoft Office suite
Committed to continual learning and uptake of new/different tasks
Hard-working, task-oriented personality
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