Colleague Outlet Supervisor
Job Description
We’re currently seeking for passionate and dynamic guest focused Food and Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Colleague Outlet Supervisor you are responsible to supervise and coordinate all aspects with regard to the smooth functioning and operation of the Colleague Dining Outlet, monitoring the menu and food quality, liaising with the catering provider, submitting feedback and suggesting for improvement. Your role is to ensure that cleaning and hygiene standards are adhered to and will include key responsibilities such as:
• Organize, plan and control the day-to-day operations of the Colleague Dining Outlet
• Maintain HACCP cleanliness and hygiene standards
• Check-up of food quality, presentation and set-up of buffet and salad bar on every meals
• Note colleagues food complaints and suggestions to be attended to and resolve to report to the Human Resources and Food & Beverage Department
• Assist in the planning of menus and organize the duty roaster
• Suggest measures to minimize operational cost while carrying out monthly inventories of stores, equipments, etc
• Maintain and prepare food store requisition for Colleague Dining Outlet
• Be responsible for timely meal service as per timings outlined for Colleague Dining Outlet
Skills
Education, Qualifications & Experiences You should ideally have a degree in the hospitality field with experiences in a similar role. You must also have fluency in both written and spoken English and previous experience in minor leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be service oriented and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Medina, Saudi Arabia Rotana Hotel Management Corporation PJSC (Arabic: روتانا) is a hotel management company in the Middle East, Africa, and the Balkans. It has a portfolio of over 100 properties in 26 cities and operates five sub brands which include Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana, Arjaan Hotel Apartments by Rotana, Edge by Rotana, and The Resid... ences by Rotana. Rotana was founded in 1992, by a partnership between two visionary thinkers, Nasser Al Nowais and Selim El Zyr. Operating as Rotana, it opened its first property, the Beach Rotana Abu Dhabi in 1993 and is today one of the leading hotel management companies within the Middle East, Africa, Eastern Europe and Turkey. Rotana combines a unique understanding of the culture and communities of the Middle East with the collective expertise of an executive team contributing to years of international experience in the service industry.
