Overview of the role
Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.
What you will do
Description:
SALES
Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues
specification checklist to maintain opening Standards
display standards for opening and maintained at all time
Aware of sales targets and uses this information to drive additional sales
e.g. Cake orders, Take away service, Menu orders, Call
and Collect (During Ramadan Only)
Replenishes products throughout the trading day
Maintains a safe and legal working environment for customers and colleagues
Performance Indicators
Required Skills to be successful
Define organizational policy and other factors that have a critical impact on the job
The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public.
They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day.
They should have a comprehensive understanding of the areas of sales they are working in: i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.
What equips you for the role
Minimum Qualifications and Knowledge:
High School Educated ,Basic Food Hygiene Certificate,HACCP’s training
Minimum Experience:
1-2 years of retail/ F&B sales experience
Job-Specific Skills:
Good verbal communication skills, F&B hygiene knowledge and certification, some heavy lifting, ability to stand for a minimum of 8 hours,
Behavioural Competencies:
Connects with our customer and each other by being positive, determined, respectful and taking ownership & responsibility to actively sell Ability to work well in a multi-ethnic and multi-cultural environment , Ability to assist customers in a timely manner, Excellent communication and customer service skills ,Knowledge of basic arithmetic,comfortable working as part of a small team, Flexible approach to working hours and environment
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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