Follow all Standard Operating Procedures (SOPs) as taught by the spa treatment manager or spa manager.
Keep the work area clean, neat, and hygienic at all times.
Ensure that a high standard of service is maintained throughout the spa.
Assist in the operations of all spa and wellness departments as required.
Spa Treatment Rooms
Spa Reception
Spa Retail
Spa Pantry
Consultation Lounge
Spa Thermal and Changing Facilities
Tea Lounges
Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
Will be expected to assist and perform various demonstrations and events.
Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your workday.
Perform as a professional with a friendly business attitude and conduct all duties and responsibilities as required by the position or assigned by the spa treatment manager or spa manager.
Perform all treatments to the highest standards for guests while always maintaining the guest’s comfort.
Be on time for appointments, and thoroughly review appointments before and after completing each treatment.
Have the ability to courteously interact and answer all spa- and hotel-related questions with guests.
Requirements:
Previous experience: 2–5 years with a 5-star hotel.
Excellent communication skills.
preferred to have other skills such as Moroccan bath, Turkish bath, nail art, etc.
